Administration - Melbourne
Melbourne south-eastern suburbs importing and distribution company for premium cycling parts, accessories and nutrition.
Opportunities for professional growth and continuous learning.
Fantastic office culture and array of staff benefits including wellbeing support, flexible working arrangements and staff discount.
About the Company
Bikesportz is one of Australia’s leading suppliers of premium cycling parts, accessories and sports nutrition. With over 35 years’ experience, our diverse, family-owned wholesale business represents 22 world-leading brands, originating from over 10 countries.
If you would like to find out more about our company, search us @BikeSportz on Instagram or please visit: www.bikesportz.com.au.
About the Role
We are rapidly expanding and currently looking for a full time Administration Assistant to support our Business-to-Business (B2B) sales. This is an exciting opportunity to be immersed in the sporting industry and utilize your skills in a fun and fast-paced environment.
The position is available full-time, located at our head office in Braeside, Victoria.
The role involves you working closely with the Purchasing and Administration Manager and providing crucial support to the team and our customers. Key accountabilities include:
Answering phones and allocating incoming sales enquiries.
Entering store orders.
Client database management, creating and updating records.
Daily banking including client payment reconciliation and follow up calls.
Warranty and return administration.
Day to day general administration.
Achieving set KPIs.
The position offers career development opportunities, and we will provide the successful candidate with mentoring, training and resources required to develop your career within the company. There is the opportunity for the right candidate to develop into other appropriate roles within the business via promotion, including Administration Management, Sales Consulting, Sales Representation, Freight and Logistics, After Sales Care, e-Commerce, Marketing and Graphics roles.
Salary is based on experience along with the following benefits:
Generous leave entitlements;
Ongoing training and education-based learning, including participation in external learning programs that are of benefit to the role and your aspirations;
A fun, supportive and flexible workplace culture with a focus on wellness, work-life balance and professional development;
Opportunity for you to make a genuine contribution in the delivery of high-class customer service;
Reward and recognition for high-performance;
Great staff discount, to keep you in all the latest and greatest products we have to offer.
We are seeking someone who is passionate and willing to learn with enthusiasm and a tenacious work ethic. Someone who also brings new ideas to the table and strives to achieve their goals. The successful applicant must possess strong communication skills and experience with PC skills in MS Office. A foundational knowledge of the cycling industry would be desirable, however is not essential.
Excellent communication and interpersonal skills.
Ability to multi-task and prioritise.
Outcome focused and willingness to show initiative.
PC skills in MS office.
A team player with a desire to learn.