After Sales/Customer Service - Brisbane
Advance Traders Australia has an exciting opportunity for a motivated, team player to join their growing After Sales and Customer Service Team based in the Head Office in Bowen Hills, Brisbane. The role is a key interface between HQ and customer and as such a person of diligent nature, personable disposition and willingness to get the job done is sought. The role will also require frequent communication and cooperation with other teams within the business such as marketing, finance, operations and brand leaders.
The role will include, but is not limited to,After Sales Support providing phone based technical support and mechanical advice for all ATA products, processing warranty claims and liaising with international brands to order parts and complete warranty claims in a timely manner. Complete customer service functions such as all areas of communication, entering of orders and tracking of orders