After sales/customer service - Brisbane
Advance Traders Australia has an exciting opportunity for a motivated, team player to join their growing After Sales and Customer Service Team based in the Head Office in Bowen Hills, Brisbane. The role is a key interface between HQ and customer and as such a person of diligent nature, personable disposition and willingness to get the job done is sought. The role will also require frequent communication and cooperation with other teams within the business such as marketing, finance, operations and brand leaders.
The role will include, but is not limited to, After Sales Support providing phone based technical support and mechanical advice for our products, processing warranty claims and liaising with international brands to order parts and complete warranty claims in a timely manner. Complete customer service functions such as all areas of communication, entering of orders and tracking of orders
Prerequisites for the role :
Knowledge of Bicycles and Bicycle components
Excellent verbal and written communication skills
Professional approach and a self-driven nature
Pronto system knowledge preferred
Proficiency in MS Office applications, especially Excel.
Why choose Advance Traders?
Advance Traders is the most dynamic, fastest growing bicycle wholesaler in Australia. Like our current team you will thrive in our unique culture and benefit from:
A rewarding remunerations package based on your experience.
Unique culture based on genuine teamwork to get the job done.
Open plan office
Central Brisbane office location
Close to public transport & close to the CBD
Great brands and desirable products in the cycling industry
Strength in our corporate ownership and a history of strong growth
Social events, and team building activities
Staff bike program to meet your cycling needs
Advance Traders is an Australian based multi brand distributor to the cycling industry, handling the marketing, sales and warranty responsibility of these major global brands. Some of our 25 bike and accessory brands include Merida, Norco, BMC and MET helmets. Our goal is the be the No.1 distributor of bikes and accessories in the cycling industry. Our core purpose is to enrich mind, body, earth and soul with the freedom of riding.
Apply below – Only applications with above experience, and the right to work within Australia, will be considered. Applications close Tuesday 6th April 2021.