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Assistant retail manager - Melbourne

MAAP


MAAP was born in a city with an unhealthy obsession with sport, style and coffee, this role encompasses all three. To continue to propel cycling forward, we are committed to innovation and inclusion, building a diverse community on and off the bike.

Our new MAAP flagship will be an experiential retail store that presents the very best of MAAP product in an elevated environment and also provides a space for creative dialogue and collaboration with the local community, extending the cultural influence and audience of the MAAP brand. Located in Collingwood, our flagship store will be a meeting place for the MAAP community, inside you’ll find the latest MAAP product range, a coffee hub serving the finest brews and the space will play host to events as well as weekly shop rides.

This is a unique position in an innovative retail setting for an individual with a passion for delivering the highest standard of customer experience. MAAP continues to blur the space between fashion and sport, and you could be part of this journey, bringing to life our retail experience focused on merging aesthetics and performance.

THE ROLE

Key responsibilities:

  • Assist in managing the accountability for the MAAP Collingwood Retail Flagship

  • Deliver the MAAP experience by engaging, developing, maintaining, and growing relationships with our customers and the wider community.

  • Champion sales and lead from the front as part of the Store Management Team

  • Assist in the day-to-day operations to achieve sales, wage, and expense budgets while ensuring all work processes comply with MAAP standards and Policies

The Assistant Store Manager role is a full-time position, with a Sunday - Thursday working week.

THE CANDIDATE

The ideal Assistant Store Manager will have the following skills and qualities:

  • Excellent management skills

  • Excellent communication skills

  • Minimum of 2 years experience within a retail or customer service environment

  • Experience in a position that demonstrated autonomy and accountability and an ability to demonstrate results

  • A passion for delivering a world-class customer experience in retail

  • A keen interest in cycling, fashion, music and Melbourne culture

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