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Bicycle mechanic - Bunbury

MAD CYCLES


MaD Cycles is one of the largest bicycle stores in the Southwest and is the local dealer for Specialized, Merida, Norco and many more quality brands. We pride ourselves on customer service, quality products and professional knowledge.

About the role

We are seeking a Bicycle Mechanic who shares the same passion for bikes as we do. This role is responsible for:

  • New model bicycle builds.

  • Bicycle repairs, servicing, diagnostics and general maintenance including cleaning.

  • Customer service - sharing your knowledge and experience.

  • Retail sales for bicycles as well as a wide variety of parts and accessory across all brands.

  • Assist in assuring that the presentation of the store is always to a high standard.

To be successful in this role, you must:

  • Have a minimum 2 year’s experience in a similar role, preferably with a high end bicycle brand.

  • A strong knowledge of mechanics and the ability to identify any required maintenance.

  • A desire to continually learn proper service methods and new technologies.

  • Proficiency in using electronic B2B portals, Point of Sale Systems and diagnostic tools.

  • Excellent customer service/sales skills and the ability to build rapport quickly.

  • Have a high attention to detail, be reliable and trustworthy as well as motivated to be part of a great team culture where we all share the same passion.

  • Fantastic hospitality - a warm, approachable manner, great listening and communicating skills, and a drive to help in any way you can (even on the toughest, busiest days).

Additional skills desirable are:

You should be able to identify, repair and avert issues that may affect the performance or longevity of our customers bicycle. A sound knowledge of tools, service and diagnostic equipment, including trends within the industry is also required.

Although we are ideally seeking a full-time mechanic, we will consider part-time. The salary will depend on the skills, experience, and attributes of the successful applicants.

As part of the MaD Cycles team the successful applicant will enjoy the great bike shop culture and benefits.

If this sounds like the perfect role for you, please use the 'apply now' button including a covering letter and resume.

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