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  • pbourke2

Bicycle retailer/mechanic - Melbourne

COGNITION CYCLES

We are seeking a motivated and customer focused individual to join our team as a Full Time Retail Sales Assistant &/or a Mechanic. We are looking for someone to work 5 days per week, this will include weekends & some public holidays.

Previous bicycle industry experience is a must!

We are looking for someone that has spent a minimum of 12 months working in the industry as a sales person &/or mechanic. Those who are not passionate about bikes and the bicycle industry need not apply.


The successful candidate would possess the following attributes:

  • A knowledge of bicycles and related products

  • Display effective and professional communication with customers and fellow staff members

  • Deliver a high level of customer service

  • Be confident approaching and talking to customers

  • Work well within a small team environment both supervised and unsupervised

  • Understand the importance of accountability

  • Demonstrate a passion for cycling - whether you're into road, MTB, commuting, gravel grinding, penny farthing racing...

  • Be available to work weekends & holidays

  • Be punctual and take pride in their presentation

  • Experience with Lightspeed point of sale is a bonus but not a requirement

Responsibilities would include:

  • Providing general customer service

  • Selling bicycles, parts and accessories

  • Taking bookings for the workshop

  • Attending to customer enquiries

  • Maintaining shop presentation

  • Ensuring phone enquiries are answered in a professional and timely manner

  • Support the workshop by carrying out service and repairs dependent on your ability and experience

  • Build bicycles

To apply please send your CV and a letter of application outlining how you believe you demonstrate the attributes described above to cognition@cognitioncycles.com.au

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