Bicycle retailer/mechanic - Melbourne
We are seeking a motivated and customer focused individual to join our team as a Full Time Retail Sales Assistant &/or a Mechanic. We are looking for someone to work 5 days per week, this will include weekends & some public holidays.
Previous bicycle industry experience is a must!
We are looking for someone that has spent a minimum of 12 months working in the industry as a sales person &/or mechanic. Those who are not passionate about bikes and the bicycle industry need not apply.
The successful candidate would possess the following attributes:
A knowledge of bicycles and related products
Display effective and professional communication with customers and fellow staff members
Deliver a high level of customer service
Be confident approaching and talking to customers
Work well within a small team environment both supervised and unsupervised
Understand the importance of accountability
Demonstrate a passion for cycling - whether you're into road, MTB, commuting, gravel grinding, penny farthing racing...
Be available to work weekends & holidays
Be punctual and take pride in their presentation
Experience with Lightspeed point of sale is a bonus but not a requirement
Responsibilities would include:
Providing general customer service
Selling bicycles, parts and accessories
Taking bookings for the workshop
Attending to customer enquiries
Maintaining shop presentation
Ensuring phone enquiries are answered in a professional and timely manner
Support the workshop by carrying out service and repairs dependent on your ability and experience
To apply please send your CV and a letter of application outlining how you believe you demonstrate the attributes described above to firstname.lastname@example.org