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Bike mechanic - Albany

BOB'S BIKES


We are seeking an enthusiastic person for a full-time role as a bicycle mechanic and shop assistant.

Bob’s Bikes is located in the beautiful coastal city of Albany, WA. We have a flourishing bike riding scene with mountain bike trails, skateparks and WA’s largest pumptrack and dirt jump park currently under construction. We are also the start/finish point for the famous Munda Biddi trail that takes off-road touring from Albany to Perth over a 1000km journey. Albany is host to many bike events including the Southern Peaks Urban Downhill as well as state and local downhill rounds. There are major mountain bike networks within a few hours drive and many more awaiting completion. Albany also offers great opportunities for surfing, camping, fishing and many other outdoor activities.

We are a young family run business, built on the passion for BMX and Mountain Biking. Bob started the business 8 years ago after 15 years of industry experience and 30+ years of riding bikes. We are predominantly a Mountain Bike, BMX and E-Bike store but offer our services to all types of bicycle enthusiasts. In this role you will be supported by a committed, fun loving team to further your skills and development in the bicycle industry.

A probation period of three months will apply to the successful candidate.

What are we looking for?

The successful candidate will have experience in the repair, service, and assembly of a wide range of bicycle types including high end mountain bikes and E Bikes. You will be able to demonstrate a high quality of workmanship, good organisational and communication skills, and the ability to confidently recommend products and equipment to customers. A genuine passion for cycling and being an active rider will be highly desirable.

About the role

The position is a full-time bike mechanic/customer service assistant.

In the role you will be responsible for:

  • Efficiently diagnosing, repairing, and servicing a wide range of bicycles and E-Bikes.

  • Maintaining customer records for all repair and service work.

  • Booking jobs and communicating works with customers.

  • Assembly of new bikes

  • Communicating with the workshop manager to meet customer satisfaction and deadlines.

  • Communicating with workshop manager to meet stock/part requirements.

  • Providing effective and efficient customer service.

  • Maintaining and expanding product knowledge.

  • Maintaining a safe and tidy workplace.

  • Maintaining knowledge of workplace processes and procedures.

  • Abiding by workplace health and safety procedures.

  • Effectively servicing and maintaining suspension systems

  • Effectively maintaining and servicing hydraulic brake systems

  • Communicating with customers to inform them of servicing schedules.

  • Assisting with the management of junior staff members

  • Maintaining security, preventing loss and damage of goods and property.

  • Operating Point Of Sale systems.

  • Other tasks as required.

Skills

To be successful in the role, you will have:

  • Commitment to developing your skills and knowledge in the industry.

  • Commitment to a high quality of workmanship

  • Strong customer service skills

  • A high level of initiative to complete jobs unsupervised

  • Excellent time management skills.

  • Intermediate computer skills with knowledge of POS systems

Experience

  • 1+ years of experience in bicycle servicing and repairs.

What we offer

  • On the job training

  • Access to staff discounts and benefits

  • Industry training by leading brands

  • Salary between $40,000-$60,000 per year based on mechanical experience.

Please email your resume with accompanying cover letter to bobsbikes@westnet.com.au


If you have any further question please contact Bobby on (08) 98 411 728

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