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Bike mechanic - St Kilda

BICYCLE FACTORY OUTLET

Full-time/Permanent BikeFO is your iconic bicycle shop located in the corner of Inkerman St., St Kilda.

We are seeking an experienced bicycle mechanic to join our highly motivated experienced team. Job role and responsibilities

 Daily scheduled bike servicing of all brands and types of bicycles

 Maintain a clean, tidy and well organised workshop and wash bay

 Maintain, update workshop inventory levels

 Process warranties

 Interacting with customers in person and over the phone

 Maintain a clear level of communication between workshop, retail staff and customers Skills and experience

 Minimum 1-year experience as bicycle mechanic

 Experience with building and servicing all bicycle types

 Must be clean, tidy, organised and well presented  Excellent communication skills both over the phone and in person

 Able to work independently, without supervision in a team environment

 Passion for the industry and detail oriented

 Hard working, energetic and self-motivated

 Honest and reliable

How to Apply: BikeFO provides ongoing career opportunities for the right applicant. Please email your updated CV/resume and cover letter to or call 0401497767 for more information.

Please note only those applicants short listed will be contacted. Job Types: Full-time, Permanent

Job Types: Full-time, Part-time

Salary: $40,000.00 – $60,000.00 per year

Benefits:

  • Employee discount

  • Employee mentoring program

Schedule:

  • 8 hour shift

Experience:

  • Bicycle Mechanic: 1 year (Preferred)

  • customer service: 1 year (Preferred)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Job Duties:

  • Answer incoming customer inquiries

  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies

  • Record and modify customer information within the database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

COVID-19 Precaution(s):

  • Social distancing guidelines in place

  • Sanitising, disinfecting or cleaning procedures in place

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