Bike sales and service - Camden
Position Title: Assistant Shop Manager – Bicycle Sales & Servicing
Location of the Role: Camden
Employment Type: Full Time
Overview of the company:
Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. Wakeling Automotive not only specializes in automotive but also is home to Tyre Plus Campbelltown and Camden Cycles. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. These achievements are testament to the culture and environment that is working at Wakeling Automotive.
Overview of the Role:
We are looking for full-time Assistant Shop Manager – Bicycle Sales & Servicing, to join our team at Camden Cycles.
Reporting to the Shop manager, you will be responsible for but not limited to:
Dealing with customer queries and offering products and or general cycling advice.
Management of stock inventory systems, including stock receipting, stock control and entry of stock into retail management systems.
Deliver excellence in visual merchandising, operations and store processes.
Identifying faults, damage, and wear on bikes. Providing customers with costs & booking in customers’ requests.
Assembling new bikes for customer purchases or shop displays.
Carrying out minor repairs. (e.g fixing punctures)
Fitment of bike accessories.
The ability to carry out routine services and safety checks when required.
Cleaning, degreasing and lubricating bicycles and components when required.
Daily cash taking reporting.
Creating a strong online presence including stock listings
Organising with Manufacture Rep’s, New Bike Demo day/experiences. welcoming new and existing customers.
Demonstrated experience is preferred although if you feel you meet the above criteria, we encourage you to apply.
The Successful Applicant Must have:
Displays a positive attitude.
Extensive knowledge across all styles, Mountain, Road, BMX.
Proven experience to delivering exceptional customer service at every opportunity.
Demonstrated ability to lead and work within a team.
Proven experience and knowledge of Bicycle brands & accessories.
Computer literate, strong organisational and admin skills.
Proven experience in understand customer requests & repairing bicycles within relevant time frames.
What we can offer you:
Annual award night for employees.
Employee recognition and award for tenure / year of service.
Christmas party for employees, partner and children.
Self-development training opportunities.
Supportive work environment.
You will be part of an awesome, energetic team who all love everything bikes.