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Bike sales or mechanic - Melbourne

GIANT HAMPTON

Giant Hampton is a super friendly bike shop with a big heart. We're lucky enough to have a great looking store by the beach, stocked with luxury brands and staffed by a team that treats each other like family.

Our business has grown over the past few years and there are now more bikes in Bayside than ever. We are looking for new staff to help us keep our customers happy and community riding.

We require someone who loves at least one form of cycling, whether it's commuting, exploring bike paths, or racing in your chosen discipline. We ride together when we can and we're keen for you to join us.

It's also important that you have previous retail experience so you can hit the ground running (pedalling!) as this can be a fast paced environment.

For clarity, Full-Time is 5 days per week.

We are currently open Mon-Saturday and therefore weekend work will be required, as well as some Public/School Holidays.

Tasks & responsibilities

  • Meeting and greeting customers in store

  • Giving professional and friendly advice on all things cycling related

  • Answering phone and email enquiries

  • Replenishing stock and maintaining store presentation standards

  • Admin and Stock Management

  • Bicycle Repairs if you have mechanical skills

  • Must be able to work Saturdays

  • Providing first class customer service on a daily basis

  • Using spreadsheets and other online computer programs

  • Negotiation and co-operation with internal and external stakeholders

Qualifications & experience

  • At least 1 years Cycling/Sports Retail Experience

  • You must show a genuine interest in at least one form of cycling

  • The ability to understand and help customers find the product that suits their needs

  • Mechanical skills are a huge bonus

  • CRM/POS Software and general IT experience

  • Above par communication skills - for customers and staff alike

  • Attention to detail is paramount

  • You must be able to multitask in our fast paced environment

  • Motivated self starter who can prioritise

  • You will need to be adept at working supervised and unsupervised under your own steam

Benefits

  • What every cyclist needs: In-store discount policy

  • Great working environment

  • Higher than average renumeration

  • Room to grow within the business

Non Negotiable:

  • An interest in cycling

  • Previous Retail Experience

  • Working Saturdays

If you have all of these things then we'd love to hear from you ASAP.

Please send a resume and a cover letter so we can get to know you a little better. To help us start getting to know you, please answer the following two questions:

  • What is your favourite ride?

  • What is your dream bike?

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