Customer service rep - Brisbane
Advance Traders Australia has an exciting opportunity for a motivated, team player to join their growing Internal Sales Division based in the Head Office in Bowen Hills, Brisbane. The role is a key interface between HQ and dealers and as such a person of diligent nature, personable disposition and willingness to get the job done is sought. The role will also require frequent communication and cooperation with field based sales representatives, as well as other teams within the business such as marketing, finance, operations and brand leaders.
The role will include, but is not limited to, first response to high level of incoming sales calls, first call resolution, building and fostering strong business relationships with current and new customers over the phone, working within a team environment to achieve sales targets, completion of necessary administrative tasks as required and be responsible for various other day to day needs to ensure the success of the business.
Prerequisites for the role :
At least 1-3 years internal phone sales experience
Experience in, and or knowledge of the Bicycle Industry is preferred but not essential
Excellent verbal and written communication skills
Professional approach and a self-driven nature
Cheerful and sunny disposition
Pronto system knowledge preferred
Proficiency in MS Office applications, especially Excel.
Why choose Advance Traders?
Advance Traders is the most dynamic, fastest growing bicycle industry wholesaler. Like our current team you will thrive in our unique culture and benefit from:
A rewarding remunerations package based on your experience.
Unique culture based on genuine teamwork to get the job done.
Open plan office and flat organisational structure.
Central Brisbane office location
Close to public transport
Great brands and desired products to sell in the exciting cycling industry
Strength in our corporate ownership and history of strong growth
Monthly social events, and team building activities
Staff bike program to meet your cycling needs
How do you get the job ?
We actively seek to hire team members who have a demonstrated record of experience and success. You will need to be a self-motivated highly proactive individual who can work as part of a broader team. Your experience will show 1-3 years in a similar role with relevant qualifications helpful but not mandatory. You will need to be committed to success and delivering year in year out growth in a rapidly expanding and highly competitive sector. You will need to prove that you have at least intermediate computer skills as well as being a confident and very capable communicator.
Advance Traders is an Australian based multi brand distributor to the cycling industry including marketing and warranty responsibility for our globally recognised brands. Some of our 25 bike and accessory brands include Merida, Norco, BMC and MET. Our goal is the be the No. 1 distributor of bikes and accessories. Our core purpose is to enrich mind, body, earth and soul with the freedom of riding.
Apply below – Only applications with above experience, and the right to work within Australia, will be considered. Applications close Friday 13th November.