• pbourke2

Demand planner - Sydney


Bicycles Online are looking for a Demand Planner and Buying Agent to take the reins of the forecasting and purchasing plans for our US bike business. As the leader of this function, you will be responsible for product forecasting, ordering, and selling the Bikes Online bike range for the US market. This will include gathering and prioritising product and customer requirements, defining market needs, analysing production schedules and working closely with the marketing, customer service and warranty teams to ensure an outstanding customer experience.

Founded in Australia at the beginning of 2011, we have expanded to create an international company that prides itself on customer satisfaction. Bicycles Online have fostered an inclusive culture where everyone can make a difference as we work together. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

We have over 80 staff located in 8 countries, so saying we are a flexible work environment is an understatement. However, for this role, we would prefer a candidate based in Frenchs Forest (Sydney) for at least the majority of each week. Typically our team work Monday to Friday, but any flexibility to work Tuesday to Saturday to align with international time zones would be amazing (but not essential).

What you'll do:

  • Manage a balanced bike product line that delivers on revenue, margin, variety, rider/retailer needs and supports e-Commerce sales channels

  • Facilitate and influence product line selection by actively involving relevant stakeholders where suitable including our Managing Directors

  • Manage monthly, quarterly, and half-year forecasts to influence/prioritize manufacturing capacities

  • Conduct regular market analysis on direct and similar competitors, including market size, trends and market penetration

  • Manage Purchase Order creation, tracking and follow-up with factory, ensure all systems are up to date and that information is correct.

  • Manage and coordinate multiple incoming shipments with different landing dates

  • Manage and deliver pricing analysis based on market trends, cost price and consumer needs

  • Work effectively with cross-department teams, communication information regarding new products for the website, sharing details of incoming stock to meet their needs and analysing data from marketing, customer service and warranty.

  • Create, analyse, and present weekly and monthly reports to business leaders

  • Conduct quarterly analysis on new potential market segments (e-bikes, cargo bikes, etc.), collecting market data and customer service feedback to influence future product lines

  • Lead, manage, train and coach members of the Planning and Buying team, including task delegation, workload and resource management and results monitoring.

What You’ll Have

  • Tertiary qualifications in marketing or business

  • 3+ years’ experience in demand planning, forecasting, buying or business analytics

  • Broad exposure to the cycling industry with focus on the US market

  • Management of an online product catalogue

  • Experience collaborating with multiple overseas entities, including team members and vendors

  • Demonstrated analytical ability with an aptitude for building a narrative around the data that translates into actions

  • Exceptional attention to detail

  • Strong Microsoft Office and Google Suite skills, a high level of proficiency with MS Excel is required.

  • Strong people and communication skills with team members and stakeholders

  • Ability to work across international time zones to liaise with international markets, vendors and different teams within the business

What will you get:

  • Genuinely flexible working conditions

  • The opportunity to work with an amazing peer group

  • Generous discounts on bike products and accessories

  • The opportunity for career progression with a fast-growing international company

  • Good toast, ordinary coffee and a dog friendly office

How to apply?

If this sounds like you, there’s no better time to join a team already full of awesome humans.

Please send your resume and a cover letter outlining your achievements as a buyer, demand planner and cycling prowess to [link removed] by 14 June 2021.

We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

  • permanent working rights in Australia

  • 3+ years of experience in demand planning, analytics and buying, preferably in the cycling industry

Thanks to the recruitment agencies who typically make contact, we have this one under control in-house.

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