District manager - WA
Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast - turning ideas into reality.
Come, join us, and help us transform the world, the bike and have a blast while doing it!
About the role
Successful District Managers are responsible for providing leadership to ensure their assigned stores deliver outstanding customer service, meet all operating objectives, sales, and financial goals, and follow company policies and procedures. The District Manager is also responsible for ensuring store employees are properly motivated and trained and that qualified replacements are developed and ready to fill positions opened through expansion and turnover. This role reports directly to the Manager of Australian Retail.
Maintaining exemplary customer service within the retail stores
Developing and executing plans to improve store and area performance as needed
Recruiting, developing, and motivating Store Managers who exceed internal and external customer expectations
Establishing a strong customer service/selling culture
Analyzing P&L results and trends to increase and maximize sales
Developing strategies to increase market share and store revenues
Controlling labour hours, cash, store audits, and shrinkage
Performing complete and thorough district reviews of each store on a consistent and frequent basis to determine that the stores are operating in accordance with all company policies and procedures, including but not limited to cash security compliance policies and procedures
Other duties as assigned
A minimum of three years' multi-unit management experience in industries such as hospitality, financial services, retail, and restaurant.
Ability to engage with customers
Ability to drive sales through others
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Superior verbal and written communication, and presentation skills
High-energy, collaborative leadership expertise
Valid drivers’ license.
If you are interested in working for a global company, in a great industry, with a great team, we want you. Please include a cover letter outlining your interest in Trek and a CV with your application. Confidential enquiries can be emailed to George Bunt, Retail Manager at email@example.com