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Inventory manager - Sydney

We have an opportunity for an Inventory Manager to work in our flagship store at Clarence Street, Sydney. The newly designed store is across three levels, offering the best products on display - some unique to the flagship, merchandising is innovative and our hospitality and customer service is second to none. Our flagship store showcases our Trek brand and focuses on the customer experience and is a destination store that people want to visit. About the role The Inventory Manager is responsible for all product-related back-end processes within a store. They must work closely with other staff to provide cohesion between the three major departments, sales floor, workshop, and inventory. The inventory manager reports directly to the store manager, as well as their district buying team member. The Inventory Manager is responsible for training and coordinating staff to assist in completing the below responsibilities. They must ensure that at least one other person within the store is capable of each of these individual processes, to cover time off and staff turnover. Core responsibilities Ordering & receiving

  • Receive all inventory into Ascend within 24hrs, distribute stock to floor/storerooms, contact layby customers as needed

  • Investigate any missing, undelivered, or incorrect stock within a reasonable timeframe

  • Conduct special orders for the workshop and customer as needed for time sensitive items

  • Monitor and order store consumables

  • Analyse inventory and sales to provide feedback to the buying team, includes input on minimum and maximum values, product range, quality, volume, etc.

  • Analyse inventory and conduct fortnightly SPO bike orders as per new SOP

  • Oversee product transfers, ensure none are active over end-of-month

Stock take

  • Conduct cycle counts in accordance with the SOP and calendar

  • Investigate and correct any variances that occur

  • Educate staff if required to prevent future variances, and to maintain transactional quality

  • Conduct all necessary inventory adjustments for the workshop, warranty, and sales floor, in collaboration with relevant managers and DRIs

  • Fill out Stock Adjustment Report weekly and provide comments for the Store Manager and District Manager


  • Assist service writer and workshop manager with bike and component warranties

  • Complete warranty process for P&A

  • Process all warranty credits and debits in Ascend

Staff training

  • Communicate all relevant information from weekly management report for inventory and operations sections

  • Work with the Sales Lead and Store Manager to ensure all staff are kept up to date with any new product entering the store

  • Liaise with brand reps to organize more in-depth product training as necessary

Back of house

  • Ensure the back of house is kept orderly and all stock is easily accessible

  • Maintain efficient processes for all the above responsibilities to minimize mistakes and time taken

If this sounds like you APPLY TODAY to join the Trek Bicycle Family. If you are interested in working for a global company, in a great industry, with a great team, we want you. Please include a cover letter outlining your interest in Trek and a CV with your application. Confidential enquiries can be emailed to Wally Galloway at In response to the evolving COVID-19 situation, we continue to take extra steps and precautions to keep our employees and customers safe. We are now requiring that all employees show proof that they are fully vaccinated with the exception of a medical or religious exemption.

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