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Logistics manager - Sydney

BICYCLES ONLINE


Bicycles Online is on a mission to help people discover and enjoy the awesome sport of cycling. Our aim is to be Australia’s #1 Online Bicycle Retailer and provide our customers with excellent service and support on our products. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it. We also have heart and want to improve the environment that we all love to enjoy. While Australian founded in 2011, we’re global in our approach and presence and have fostered a culture where everyone can make a difference. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint. While we have over 90 staff located across Australia, Asia, United States and Europe. This part-time role is based in our brand new refurbished office in Frenchs Forest, Sydney. Our team here works from Monday to Friday so that we can ride bikes on the weekend! What Will You Do? The Logistics Manager manages the flow of products and stock through the Bicycles Online warehouse. They are responsible for the movement, distribution and storage of supplies and materials as well as ensuring inventory is appropriately processed, organised and stored. The Logistics Manager is responsible for planning routes, analyzing budgets and processing shipments. The role oversees the daily operations of the warehouse team under the supervision of the Chief Operating Officer and is responsible for the effective implementation and improvement of the inventory system. Responsibilities include but are not limited to:

  • Selecting carriers and negotiating contracts and rates

  • Planning and monitoring inbound and outbound deliveries and routes

  • Supervising logistics, warehouse, transportation and customer receipt of goods

  • Organisation of the warehouse, labelling goods and processing shipments

  • Researching ideal shipping techniques, routing and carriers

  • Lead & develop the warehouse & logistics team

  • Working with other departments to incorporate logistics with company procedures and operations

  • Evaluating budgets and expenditures, balancing cost efficiencies with customer experience

  • Ensuring all operations adhere to laws, guidelines and ISO operations

  • Analysing data and preparing reports as required

  • Utilise and wear safety equipment as required

  • Operate heavy machinery like forklifts to move or store inventory

  • Ensure workspace is free of debris and remove safety hazards

  • Work as an active team member to complete team goals

  • Prepare documentation and inventory for audits

  • Work closely with product management team to ensure correct stock allocation to different warehouse locations

  • Oversee the relationship management and service delivery of the 3PL warehouse team

  • Daily monitoring of logistics operations efficiency, alerting customer service team of any delays in dispatch or delivery

  • Support customer satisfaction goals by responding to logistics related issues and complaints escalated by customer service or warranty teams

What You'll Have

  • 2+ years’ experience in a similar role

  • Bachelor's degree in Business Administration, Logistics, Supply Chain or relevant field

  • Drivers license or certification to operate heavy machinery as required

  • Expertise in inventory management software and databases

  • In depth knowledge of the eCommerce or consumer goods industries

  • Able to operate heavy machinery or drive equipment

  • Outstanding analytical, problem solving and organizational abilities

  • Physically able to stand, sit, move, squat, walk and climb as required during the course of the shift

  • Comfortable working on their feet

  • Exceptional written and verbal communication skills

  • Able to work in a fast-paced environment

  • Familiarity with inventory software and able to upload data into NETO

  • Able to work independently

  • Pays attention to detail and monitors the quality of inventory

  • Highly organised and able to store items efficiently

  • Must adhere to all health and safety procedures and regulations

  • Identifies and resolves or escalates safety issues and concerns

Why You Will Love Working Here

  • The opportunity for career progression with a fast growing international company

  • Eligible to participate in our short term incentive program

  • Generous discounts on bike products and accessories

  • Flexible working arrangements

  • A fast-paced environment where no day is the same

  • A strong team mentality, where the whole is stronger than the individual

  • Good toast, ordinary coffee and a dog friendly office

What We Believe In

  • Creating a friendly work environment – you should enjoy where you work!

  • Taking responsibility

  • Customer experience is everything

  • Keep learning and growing

  • Developing and following processes

How To Apply If this sounds like you, there’s no better time to join a team already full of awesome humans. Please send your resume and cover letter to jobs@bikesonline.com We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

  • Permanent working rights in Australia;

  • 2+ years of experience working in similar role;

  • Expertise in inventory management software and databases; and

  • In depth knowledge of the eCommerce or consumer goods industries


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