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Membership Officer - Brisbane

BICYCLE QUEENSLAND


Are you looking for a role with a committed, fun team whose single purpose is to inspire more people to ride more often in our collective quest to make Queensland Australia’s healthiest and most vibrant lifestyle destination? Work in a city-fringe location with end of trip facilities, close to the Bicentennial Bikeway and public transport.

About Bicycle Queensland

Bicycle Queensland (BQ) is Queensland’s point of connection for the future of riding. We represent and influence decisions that impact people who use bikes for transport, wellbeing and recreation. We are committed to working with governments, the corporate sector, research organisations and riders to improve riding experiences across Queensland.

We are one of the largest and most influential community cycling organisations in Australia, with over 16,000 members and 32,000 supporters. We have a small team of people with big ambitions and a significant state-wide agenda to fulfill our vision of more people riding more often.

About the Role

This is a part-time, fixed-term role for 12 months commencing early October, offering 20 hours per week from Tuesday to Thursday.

You will be one of the first points of contact for current and prospective BQ members and support all stages of the membership journey, as well as assisting as needed across the business, including coordinating the day-to-day running of the office.

You will be an enthusiastic individual, with excellent communication skills and be an outstanding brand ambassador for, and share the values, of BQ.

To be successful in this role you will bring:

  • relevant administration experience and/or qualifications;

  • working knowledge and experience of CRM platforms;

  • outstanding customer service and sales experience; and

  • your confident telephone and written communication skills.

You will:

  • be tech-savvy and have the ability to learn new systems quickly;

  • be self-motivated, take responsibility and use initiative;

  • have excellent attention to detail and problem-solving abilities; and

  • work collaboratively in a small team that is passionate about riding.

How to apply

For more information about the role, please view the job description at bq.org.au or contact us on 3844 1144. Please submit your application letter and resume via the Apply link.

Applications close at 9:00 am, Monday 20th September, however we will be reviewing applications as they are submitted.

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