Retail bike mechanic - Melbourne
Good Cycles is an independent not-for-profit social enterprise. Our vision is to provide young people at risk of disengagement with employment opportunities that improve their futures.
We are growing our retail footprint and are seeking a mechanic to commence work in our Melbourne CBD store, with the potential of also working at other inner-suburban locations.
About the Role
Our mechanics support the operation of our retail stores, including a full service workshop.
Working closely with the Manager you will support the efficient operation of a high quality bicycle workshop and retail space..
Hours will be 8am-4:30pm, Mon-Fri.
Receiving customer bikes and making assessments of work required, providing quotes and timeframes for servicing
Servicing bikes to a high standard with clear communication to customers
Cleaning and maintaining workshop space and upholding relevant guidelines on workshop safety
Coordinating effective workshop operations with Manager
Engaging and assisting customers with purchases and enquiries
Maintaining stock levels
Good Cycles places strong emphasis on being an inclusive and diverse workplace. This includes the culture we strive to create in our retail outlets. As a mechanic at Good Cycles you will be:
Attentive to details: servicing bicycles systematically and safely, and maintaining a high standard in look and feel of retail space
Personable and approachable: helps customers feel comfortable and listened to
Focused on high quality outcomes for our customers: attentive to customer needs and ready to provide information and services as required
A committed team player: able to communicate effectively with colleagues and supported employees
Skills and Experience
Professional experience in bicycle mechanics, particularly in a retail setting (essential)
Experience working in a customer service setting