• pbourke2

Sales administrator - Melbourne


Quad Lock is one of Australia’s fastest growing companies (2021 AFR Fast 100) and last year we also officially became a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About our People:

Quad Lock was built around hard working people that love what they do with a diverse range of interests. Our team is a mix of keen cyclists and motorbike riders, runners and car enthusiasts (of course) as well as movie buffs, musicians, entrepreneurs, (self-proclaimed) table tennis champions and our own in-house gin aficionado. But most importantly we’re all super proud to be part of the Quad Lock family.

About the Role:

The Sales Administrator is a newly created role, responsible for providing administrative support to the wider B2B sales team & our customers. The role will have a focus on ensuring our systems and processes are maintained to assist with our growing distribution, retail and commercial customer base.

Key Responsibilities:

  • Processing of B2B sales orders, and assistance with relevant customer communications

  • Management of our B2B onboarding process, including setting up new customers on internal systems

  • Administration of our Online B2B Portal, ensuring the platform is running smoothly for our customers

  • Processing of B2B customer warranty claims, rebates and affiliate commissions

  • Assist with management of B2B price lists & other sales documentation

  • Assist with filing claims via our marketplace monitoring platform

  • Ad hoc administrative assistance & reporting as required

About You:

We are looking for individuals who have:

  • A love of administration and process

  • Microsoft Excel / Google Sheets proficiency

  • Eager to learn new skills and not afraid to get involved

  • Attention to detail

  • A natural team player and the ability to work collaboratively

  • Solid internal and customer facing communication skills

Full-time and part-time working arrangements are welcomed for this role

Working with Us:

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

  • Hybrid way of working (in-office and WFH)

  • Volunteer Leave

  • Health & Wellbeing allowance

  • Lunch on Quad Lock once a week

  • Employee Assistance Program available to all team members and their families

  • Generous Paid Parental Leave

You’ll also form part of a vibrant and collaborative culture in a business where you can continue to build your skillset. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring contagious energy to work every day!

Obviously you’ll also have access to our amazing products and have a chance to test our new innovations before they hit the market.

Join the Team:

To apply, select the ‘Apply Now’ button below and tell us a bit about yourself and your experience.

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