- pbourke2
Support staff - Melbourne
Global Fitness and Leisure is a leading fitness, play equipment and bicycle distributor with a diverse portfolio of brands including:
Adidas Fitness / Reebok Fitness
Rocky Mountain / Jamis Bicycles
Lifespan Fitness / Lifespan Kids
We’re a fast-growing organization with excellent career opportunities. Enjoy working in a team-orientated culture that values performance orientation and success through collaboration. Our newly-built head office is located in Broadmeadows and provides on-site parking.
About the Role
Together as part of your team, you will respond to support inquiries via phone and email, and process parts receipts and dispatch.
It is essential you are confident with troubleshooting and problem solving. Past experience in a problem solving or troublshooting role from any industry is preferred as it will compliment the training that we will provided.
Responsibilities
Liaising with customers to resolve support cases
Dispatch and receiving of inventory, returns, and parts
Assisting with unloading, and loading products from customer vehicles when required
Assisting technicians with all their associated tasks and responsibilities
Key Requirements and Attributes
Physically fit. The ability to manual lift large, heavy items is essential
Strong customer service ethic
Previous experience in similar roles involving problem solving
Strong fault finding knowledge
Strong troubleshoot/problem solving ability
Hours
8:30am to 5pm Monday to Friday
To apply for this position, please submit your resume via Seek.
Find out more about us at www.gflgroup.com.au