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Trek bicycle store manager - Canberra

TREK BICYCLE CORPORATION

At Trek our mission is simple: Build only awesome products we love, provide incredible hospitality and change the world by getting more people on bikes every day.

Our culture thrives on embracing ideas, supported by a team of achievers, leaders and visionaries who bring their unique skills and passion to a challenging and constantly evolving game.

If you 'd like to make help us make the world better by getting more people on bikes, we would love to hear from you!

About the role

Our culture thrives on embracing ideas, supported by a team of achievers, leaders and visionaries who bring their unique skills and passion to a challenging and constantly evolving game.

The champions of our brand are our Trek Bicycle Store employees who spend their days inspiring people of all abilities to explore the potential of cycling. Our stores are filled with energy and enthusiasm for the joy of riding, with a clear mission to provide incredible hospitality to all those we welcome in to our stores.

As the leader of the team you will be responsible for the management and activities of all aspects of the store's operations including:

  • Coaching, driving and inspiring your team to deliver on all performance objectives whilst creating a positive store culture

  • Owning the Trek brand and delivering exceptional customer experiences by following Trek's sales process

  • Delivering financial results and achieving sales, margin and inventory targets through the optimization of retail KPIs

  • Leading the team to deliver excellence in visual merchandising, operations and store processes

  • Establishing weekly, monthly and annual objectives that tie to the overall store sales strategy and cost management plan

Benefits and perks

  • You will be a part of an awesome, energetic team who all love their job - and the products we sell.

  • We have a most diverse customer base – every day offers something new.

  • Our customers are our friends and our shop is an inviting and welcoming place to be.

  • Great Staff purchase rates on product.

Skills and experience

A career with the Trek Bicycle Retail team demands resourcefulness and ambition, a focus on quality, simplicity and the love of a challenge.

You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience. You are a confident decision maker with great communication skills and experience in managing stakeholders from all areas of the business. Additionally you will have:

  • Demonstrated an ability to lead and work cooperatively in a team

  • Extensive experience delivering a high level of service to customers

  • A minimum of 4 years general retail experience and 2 years in a supervisory role

  • Excellent strategic and problem-solving skills

  • Sound computer proficiency

  • The ability to work weekends, evenings and holidays as needed

  • A love of bicycles.

In return we offer you the opportunity to define the new frontier of bicycle retail with the best brand in the industry. This permanent position reports to Trek Australia's NSW/ACT District Manager.

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