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  • pbourke2

Bike sales - Melbourne


We’re looking for a Senior Sales professional to lead our flagship retail store, Giant Lygon St.

This is an exciting opportunity to join a dynamic team and lead a newly renovated store with a contemporary look and feel linking to a 30 year heritage with deep community roots.

Your responsibilities will include:

  • Managing all aspects of the sales process in a systematic manner, with the objective of converting sales and ensuring the highest level of customer satisfaction.

  • Processing over the counter/phone sale transactions.

  • Managing inbound leads generated through our physical store network and e-commerce platforms, in order to convert into sales.

  • Provide honest and accurate information about our products and services.

  • Navigating customer queries/complaints and working to offer solutions.

  • Manage merchandising and store displays.

  • Provide support and mentoring to the sales team.

  • Follow company policy and procedure re: paperwork, use of CRM and inventory system.

About you:

  • You will have a minimum of 3 - 5 years experience in a sales position.

  • Proven sales record with experience working toward KPI's is essential.

  • Strong business acumen and a passion to drive a business.

  • You’re all about delivering great customer experiences.

  • You have strong knowledge of bicycles and are passionate about the industry.

  • You have a positive attitude, are reliable and thrive in a high paced environment centered around well-being

  • Confident working with the IT systems that support the operation of our stores behind the scenes.

  • Have a willingness to learn, display leadership and work as part of a team.

  • Highly organised, strong time management skills and proactive.

  • You’re a clear communicator, dedicated, driven, and motivated.

If successful, you’ll be joining an energetic and passionate team with abundant career development opportunities. You will work with a faced paced team that offers a supportive team culture with bold ideas. If you think you’re a good match, apply today!

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