E-bike mechanic - Melbourne
“The team at E-Stralian are exceptional - they know their stuff inside out and were able to help me select the perfect cargo e-bike for my purposes (car replacement for commuting and doing two-kid school/daycare drop-offs and pick-ups). They've continued to be super helpful and responsive since the purchase, checking-in to make sure everything's satisfactory and to offer ongoing support. These guys are true e-bike enthusiasts who are clearly in it for the passion and take great pride in what they do. I'd highly recommend E-stralian for anyone thinking of investing in an e-bike!” Oliver F.
A bit about us
We founded E-stralian with the aim of making access to high-quality e-bikes for daily transport easier and the daily commute more enjoyable.
Our customers access high-quality e-bikes and e-cargobikes through our unique All-Sorted E-bike Plan; pay for your new e-bike directly from your pre-tax dollars, including a high-security lock, maintenance and repairs, insurance against damage and theft and roadside assistance.
In addition to our unique leasing service, E-stralian is also an official reseller for a range of (European) e-bike brands. We work with premium products we love and use ourselves, provide incredible service to our customers, and change the world by making it easier for people improve their commute through the power of the e-bike.
The team at E-stralian are true e-bike enthusiasts with philosophical commitment to building a greater cycling culture through a friendly, helpful customer experience. We pride ourselves on creating a positive, collaborative, and flexible work environment and giving each team member the support and space to develop themselves individually and grow with the business. We look forward to welcome new members to our team!
What’s the opportunity?
We’re looking for a highly motivated and organised bicycle mechanic to join the team in our North Melbourne showroom and fully-equipped workshop.
Bicycle mechanic experience is desired but not essential. You’ll be working with advanced products and customers who expect and value great service, product knowledge and the ability to answer their questions. Are you mechanically minded with the ability to manage and organise work in a systematic and timely manner? Please read on!
=> You will be responsible for:
Building new e-bikes and servicing e-bikes for our existing customers
Joint management of the workshop, including spare parts and equipment
Handover of e-bikes and induction of customers
Stepping in to show customers our range of e-bikes during peak times
Managing service bookings and assisting customers with technical queries
=> We are looking for someone who:
Is interested in bicycle mechanics
Has great interpersonal and communication skills
Has a “can do” attitude and entrepreneurial spirit
Has a service-minded attitude
Enjoys working with a team to grow a business
Can work independently
Can organise their work systematically and in a timely manner
Has great attention to detail
Is comfortable using a computer and (willing to learn to use) systems like Point-of-Sale, workshop management software and e-bike system diagnostics
Is available minimum 16hrs/week
Do you have experience in hospitality, retail or another service-oriented job and an interest but no experience in bikes? We’d love to hear from you. We are more interested in your attitude and motivation and will provide training to improve your mechanic skill set. ]
What do we offer?
A positive work environment with an enthusiastic team in a fast-growing small business
Flexible work arrangements
Competitive remuneration (salary range indication $52,000-$72,000 plus super for a full-time position depending on fit and experience)
A company e-bike
Support for personal development
A great work location in North Melbourne, close to cafés, bars and shops
E-stralian values the diversity of our team and our customers and encourages all qualified applicants to apply.
If this sounds like you, APPLY TODAY.
Send an email to firstname.lastname@example.org or drop into our North Melbourne showroom to say hello (ask for Alistair). Please include a short cover letter with your motivation.