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MTB Mechanic Lead Hand - Thredbo

Thredbo is Australia’s premier year-round adventure destination. We’re looking for passionate movers and shakers to ELEVATE Thredbo to Australia’s most highly regarded alpine resort. If you’re all about guest experience and excited about making things better than yesterday we want to hear from you. Get ready for a mountain of possibilities …

As the MTB Lead Hand Mechanic, you will be working with the MTB Head Mechanic to provide exceptional customer service to all guests and ensuring that the MTB Workshop is operating at optimal levels. You will be required to familiarise yourself with Thredbo’s wide variety of mountain biking & summer activities products so you can provide the customer with accurate recommendations.

If you’re a challenge seeker that can:

  • Assist with the daily operations of the Thredbo MTB Mechanical workshop

  • Assist with workshop stock levels are maintained through on-time ordering and accurate receiving of workshop deliveries

  • Assist with stocktakes. Analyse results and develop strategies to reduce stock shrinkage.

  • Scheduled maintenance - Along with daily servicing, ensure that a comprehensive maintenance plan and records are kept for rental inventory for major parts such as suspension components, brakes, frame pivot points, drive trains etc.

  • Assist with retail sales, rental fit-out and event operations

  • Demonstrate a strong knowledge in the servicing & maintenance of the latest suspension, drivetrain & brake products

  • Bring a strong knowledge in wheel building, of the mountain bike industry, and the latest products & current trends

  • Provide information on Thredbo, Kosciuszko National Park and the surrounding areas.

… and you’re a do-er who is:

  • Fun, young at heart and adventurous

  • All about making the guests experience

  • An intermediate to advanced mountain bike rider with a focus on gravity riding

  • Experienced in tourism with strong customer service skills

  • Passionate about Thredbo, Kosciuszko National Park and the alpine region

  • A strong team player

  • Co-operative, positive and has a professional attitude

… plus you have the experience and skills:

  • 2+ Years of Bicycle Mechanic experience building and servicing, within a professional retail environment

  • Relative industry technical training cert. in the areas of modern suspension and braking systems

  • SRAM Tech cert.(level 1)

  • Shimano T.E.C.

  • Fox Technical Training – Basic Course

  • Proficient in the use of POS systems, inventory software, etc.

  • Current NSW Working With Children’s Check

Go on, click that application button and tell us why you’ll never settle for anything but exceptional. The best part? Thredbo isn’t just a job, it’s an experience. Because you’re for everyone else, we’re for you. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Working at Thredbo also means you get all of the fantastic benefits of the greater EVENT brand. Apply today for your chance to be part of something meaningful and work with a team that’s real, adventurous, fun and committed to making the day better. We can’t wait to meet you.

Applications are being assessed as they are received, so don’t delay as we may stop accepting applications before the closing date.

For international applicants to be considered for this role, you must be eligible for either a Work and Holiday Visa (Subclass 462) or a Working Holiday Visa (Subclass 417). For information please visit the Australian Department of Home Affairs website

Please be aware that this role may involve you having unsupervised contact with guests under 18 years of age. All successful applicants for this role will be required to obtain and provide details of their NSW Working with Children Check; clearance from all other states or territories will not be valid.

To operate a safe workplace in compliance with our WHS obligations, an inherent requirement of this role we strongly encourage all team members to be fully vaccinated against COVID-19. This ensures that our people, our customers and our community’s safety and wellbeing is at the forefront of us being able to continue to deliver great experiences in customer-facing and site-based work.

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