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Product and quality control - Melbourne

LEON CYCLE is a retailer of premium electric bikes. Originally set up in 2014 as an on-line retailer in Germany, LEON CYCLE has built on its success by expanding all over the world.

We are passionate about electric bicycles. Each team member of our sales and technical staff is highly trained and has hands-on experience with electric bicycles.

If you are passionate about bicycles and enjoy working in a fast-paced growth industry, then this could be a perfect time for you to join.

LEON CYCLE – Your e-bike specialist!

Key Responsibilities:

  • Be the key link between the local team and overseas production facilities on product knowledge and quality improvement for ANZ

  • Identify product quality problems and potential solutions; analyze data to determine causes and effects; implement corrective actions; monitor progress; and communicate findings to stakeholders.

  • Plan, organize, conduct, and oversee product quality improvement projects.

  • Develop and implement technical specification sheets, repair, and troubleshooting procedures.

  • Provide product technical and troubleshooting support to both B2B and B2C customers.

  • Management of local electrical safety registrations

What we need from you:

  • Tertiary Qualifications in Electrical/Electronic Engineering, Quality Management.

  • *** Mandarin Speaking highly regarded ***

  • Knowledge or experience in ISO 9001, QMS management, Root Cause Analysis, and Corrective action.

  • Minimum of 2 years working in a similar field.

  • E-Bike knowledge, particularly in e-bike electrical systems, highly regarded but not essential.

  • Technical mindset with attention to detail

  • Very strong IT skills (office applications, collaborating software, e-commerce systems, QMS software, Excel)

  • Excellent communication skills

  • Excellent critical thinking and problem-solving skills

  • Able to use initiative and remain calm under pressure.

  • Create a collaborative and productive environment


  • Corporate discounts and benefits

  • Fantastic team environment

  • Excellent career growth prospects

  • Job Type: Full-time, Permanent

  • Salary: Competitive rate + Super

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