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Admin - Brisbane


BMX International Pty Ltd is seeking a motivated and multi-skilled Administration, Reception & Graphic Design Clerk to join our team. This role is a vital first point of contact for our customers, providing friendly and professional service while supporting a wide range of administrative, clerical, financial, and graphic design functions.

You will be working for an Australian-owned bicycle wholesaler that has been in operation for over 47 years. We supply bicycles, parts, and accessories to more than 650 bicycle retailers across Australia and New Zealand, and are based in Virginia, QLD.

As part of our small, enthusiastic team, you will have the opportunity to work in a supportive, family-owned business where your creativity, initiative, and attention to detail are genuinely valued.

You will report directly to the Office Manager and work closely with the Administration Assistant and our Website Administrator.

Applications Close - 4th January 2026 - We would like you to start In January 2026.

Key Duties & Responsibilities

Reception & Customer Service

  • Greet visitors entering the building

  • Answer and direct incoming calls and provide first-level customer support

  • Handle debtor account queries and general enquiries

Administration & Office Support

  • General office and clerical duties

  • Process, forward and manage incoming and outgoing emails

  • Monitor incoming and outstanding sales orders

  • Prepare and send welcome information to new customers

  • Maintain filing and archiving systems for hard-copy and electronic records

  • Prepare, fold and collate mailouts

  • Order stationery and maintain office supplies

  • Help manage customer access to the company website

  • Prepare mail merges for letters and emails with hyperlinks and graphics

Accounting & Data Entry

  • Use accounting software to record and review customer/debtor transactions

  • Enter debtor invoices, credit notes and cashbook receipts

  • Maintain accurate customer data records in various software databases

  • Monitor outstanding payments and customer debt

  • Prepare notices for collection of bad debt

  • Process applications for credit

Graphic Design & Marketing Support

  • Edit graphics

  • Produce advertising, promotional, social media and website content

  • Create media using various tools including audio, video, hyperlinks etc

  • Design and prepare mailouts, flyers, order forms, price lists and other marketing materials

  • Ensure supplier brand consistency and assist with marketing strategy development

  • Update the company website and work with the Website Administrator to keep stock information and other data current

Requirements

Applicants must be an Australian citizen.

Candidates must have 1-2 years of graphic design experience and be proficient in the use of Graphics Design Software - Adobe Creative Suite, Canva, InDesign, Photoshop, and Illustrator is required.

Applicant needs to be competent in the use of Microsoft Products - Word, Excel and Outlook and have minimum of 1+ years of administration and reception experience to apply for this position.

Key Characteristics & Skills

  • Professional presentation and friendly, approachable manner

  • Excellent verbal communication and telephone skills

  • Strong ability to build and maintain customer relationships

  • Team-oriented, outgoing and proactive

  • Effective problem-solving skills

  • Ability to multi-task and manage frequent interruptions

  • Strong organisational and time-management skills

  • Attention to detail and high accuracy

  • Reliable, punctual and polite

  • Flexible, adaptable and motivated with a “can-do” attitude

  • Ability to follow company policies and procedures

Application Details

Applications should include:

  • Details of previous office/administration experience and duties performed

  • Examples of graphic design experience and a portfolio of material produced (including social media content)

  • A list of software packages you have used for marketing or content creation

  • Any knowledge or experience you have with bicycles

  • A brief statement on why you believe you are the right fit for this role

 
 
 

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