Reid is Australia’s largest independent bicycle and eBike brand available in over 25 countries around the world. In Australia we operate a direct to consumer retail model via a thriving online webstore and a physical retail store network. Through this retail business we have helped over 250,000 Australians enjoy life on two wheels, meaning less car journeys, more active travel and via our 'Buy one, plant one' initiative we have now planted over 200,000 trees.
We are looking for a highly ambitious and hands-on Retail Area Manager to join our passionate, innovative, and results driven team. Being part of a small team that punches above its weight, this role will be responsible for all retail operations (3 stores) and you will be reporting directly to the CEO. This is a role where your input will be valued across all departments and you can make a real difference. Read on if you want to join the ride!
The role is based across our flagship, Collins St co-working space, and flagship Richmond store.
About the role:
Management and motivation of store managers and assistant managers to maximise performance of our retail stores
Performance management of staff through monthly one to ones
Recruitment for retail positions
Ensuring agreed store KPIs are met and driving sales across stores
Store presentation and visual merchandising
Maintaining exceptional customer service standards and ensuring customers leave positive reviews online
Shrinkage management through stock takes and theft reduction
Ensure store procedures are being followed to allow stores to run at maximum efficiency
Ensure all stores are dealing with their click and collect orders inline with company timeframes to ensure great a great customer experience
Develop and maintain ongoing staff training program and ensure it is delivered to all store staff
Instil in all staff members a high level of sales focus and company culture
Efficient roster management
Work closely with marketing/finance/supply chain for all store related matters
Interstate travel to our stores as required
About you
Previous experience in a retail/multi-site management or area management role or 3 years experience as a Bicycle Store Manager and looking for the next step in their career
Strong business acumen and drive to exceed targets
Strong sales skills and sales team management skills
Proven leadership skills to coach, train, manage, develop teams
Ability to succeed in a fast paced environment
Proficient with modern cloud based systems (POS, communications, Google Cloud)
A passion for bikes or the outdoors is a must, experience in the industry is highly preferred but not essential
The offer + perks
Competitive salary with bonus structure
Potential to earn $120k + with bonus
Company laptop
Supportive company culture
Ongoing training to help career progression within Reid
Great staff discounts
Potential future shareholder option
For more information about the brand, checkout reidcycles.com.au and reidbikes.com for our international website
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