Assistant manager - Melbourne
Reid Cycles is an Australian family-owned global brand of bikes and accessories. Our prime aim is to make bike riding accessible for the everyday rider. In Australia, we operate a ‘Direct to the Public’ business model and have bicycle stores in Melbourne, Brisbane, Sydney, Adelaide, and Perth, as well as a successful website that offers home delivery and click and collect.
We’re now looking to employ a dynamic and driven Assistant Manager to join our rapidly growing team. To be successful you’ll need to have experience working in an Assistant Manager or Shift Supervisor role, for at least 1 year.
Skills and attributes we are looking for:
Have an absolute commitment to providing customers with the best service possible
Be organised and methodical to follow company procedures, as well as bringing in your own
Understand that increasing store profits is your prime responsibility
Know how to build a passionate, and success-driven culture in your team
Be a self-starter with an owners mentality
Someone who will bring new ideas and their strong management skills and experience to the team.
The role and responsibilities:
Recruiting, training, supervising and appraising your team
Maintaining our store presentation guidelines
Maintaining statistical and financial records
Dealing with customer queries and complaints
Overseeing pricing and stock control
Maximising profitability and setting/meeting sales targets
Ensuring compliance with health and safety legislation
Preparing promotional materials and displays in conjunction with our marketing team
Liaising with senior management
Our staff are responsible for everything that happens within their store. Our stores are exciting, fun environments to work in. The management team at Reid Cycles is enthusiastic, supportive and hands-on, so you'll receive support and opportunities for development. We have clear goals for sales, profit and customer satisfaction, with strong support from the marketing, logistics and operations team to help you to make the most of every opportunity for success.
“I started with Reid as a salesperson 2012 at the Melbourne store. I was promoted to assistant manager, then store manager. I like to travel and surf and Reid has allowed me to do this, I have lived in different cities in Australia managing Reid stores. Earlier this year when there was talk of us opening a Brisbane store, I put my hand up to move to Brisbane and run the store. I’m loving the warm weather and surf beaches close(ish) to Brisbane. I love working for Reid, the team are very supportive and allow me to grow in my career”
Richie Hide, Reid Brisbane Manager
Reid Cycles is an equal opportunity employer. If you have the attributes to do a good job, then we would like to speak with you.