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Assistant store manager - Canberra


We're seeking an experienced and passionate Assistant Store Manager to join our team at Pushys Fyshwick, a leading bricks-and-mortar bike shop in Canberra. As a key member of our management team, you'll play a vital role in driving sales, managing stock, and delivering exceptional customer experiences. If you have a strong background in the bike industry, excellent people skills, and a passion for cycling, we'd love to hear from you!



Responsibilities:



- Assist the Store Manager in overseeing daily operations, including opening and closing the store


- Manage rostering, staff supervision, and training


- Develop and maintain excellent relationships with customers, providing expert advice and guidance on our range of bikes and accessories


- Drive sales and revenue growth through effective merchandising, promotions, and customer engagement


- Manage stock levels, ordering, and clearance, ensuring optimal inventory levels


- Maintain a clean, organised, and safe store environment, adhering to health and safety standards


- Hire, train, and develop new staff members to ensure exceptional customer service


- Stay up-to-date with industry trends, new products, and technologies, particularly in MTB and road bike categories


- Assist with bike workshops and servicing, as required (previous experience preferred)



Requirements:



- 2+ years of experience in the bike industry, preferably in a management or supervisory role


- Proven experience in people management, customer service, and sales 


- Strong knowledge of MTB and road bikes, with a passion for cycling


- Experience with bike workshops and servicing (desirable)


- Excellent communication, problem-solving, and time management skills


- Ability to work flexible hours, including weekends and public holidays



What We Offer:



- Competitive salary and benefits package


- Ongoing training and development opportunities


- A dynamic work environment with a passionate team


- Discounts on bikes, accessories, and services


- The chance to be part of a leading bike shop, making a difference in the cycling community



If you're a motivated and experienced bike industry professional looking for a new challenge, we'd love to hear from you! Apply today with your resume and cover letter, outlining your experience and passion for cycling.

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