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  • pbourke2

Assistant workshop manager - Adelaide

Are you passionate about bikes or electric bikes? We are looking for a motivated individual for a new role as Workshop Assistant Manager. This is an exciting opportunity for a driven team player to help grow an exciting category in electric bikes.

Why join our team?

  • Fun work environment

  • Generous staff and family discounts

  • An exciting family business where the individual matters.

About the role:

We are looking for a hands-on bicycle mechanic to help manage the workshop, new bike builds, mechanical jobs and running of a small mechanic team. We are after a passionate team member willing to contribute to the business, grow and offer honest feedback to help shape our business. As we are a small team and looking for someone that can be flexible and has the willingness to learn.

This role is a Full time and will be a Monday – to Friday role. However occasional Saturday may be need. The business runs from 9am-5:30pm. However start and finish times can be negotiated.

Qualifications & experience

  • Strong people skills

  • Strong communication skills

  • Excellent customer service experience

  • Strong Bike mechanic experience

  • Ability to perform physical duties include moving and storing stock

  • Strong problem solving skills

  • Dedicated and motivated work ethic

  • Ability to work well in a team and autonomously

  • Can-do attitude & Strong Teamwork skills

  • A desire to help people.

  • Ability to ride a bike competently and a genuine interest in cycling

  • Experience managing people

  • Motorbike license – would be a bonus

  • Mechanic certificate - would be a bonus

Tasks & responsibilities

  • Provide mechanic advice to customers

  • Provide strong customer service

  • Report directly to the store manager and help manage the workshop

  • Answer and respond to phone calls and emails and solve any issues that may arise.

  • Manage the workshop jobs

  • This is most likely be a 50% admin and 50% on the tools

  • Prepared to learn how electric bikes work and be up to date with the latest systems.

  • Manage warranty and parts ordering.

  • Help manage a small mechanic team.

  • Help set up and pack up the store.

About us:

Electric Bikes Superstore Adelaide is a small team that is constantly growing and expanding. We have 2 great locations at Brighton and Kensington Park. The business started in 2014 and has seen significant growth in the last 3 years. We operate in an exciting growing category with a big future. We are passionate about affordable ways of commuting, getting people on bikes and going out for a ride ourselves. We strive to offer the best customer service possible and the best in-store experience. You can find out more about our business by visiting our website or facebook page.

If you are interested in this role, please attach a resume and a cover letter addressed to Scott explaining why you think you could be a good fit for the role. Interviews will begin immediately.

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