Bike mechanic - Mandurah
Giant Mandurah – one of WA’s largest and freshly renovated Giant concept stores are seeking a motivated and experienced Bicycle Mechanic who is just as passionate about bikes as we are. Join the team and work in our modern open workshop, surrounded by the vast display of current Giant and Liv models. We pride ourselves on delivering an exceptional customer experience along with high-quality servicing. The Role/Key Responsibilities
Servicing bikes to an exceptionally high standard
Carry out repairs across various models of bikes
New bike builds - from basic to high end performance bikes
Full frame rebuilds and assembly
Diagnose and confidently work on a range of Giant E-Bikes
Retail sales for bikes, parts and accessories
Work cohesively with the entire team
Work autonomously, and productively in the workshop
Provide exceptional customer service and build rapport with customers
Assist with networking and building local connections
To be successful:
Must have mechanical experience in the Bicycle Industry
Ability to identify and complete repairs efficiently
Perform multi level services thoroughly
Up to date knowledge on the functions and operations of E-Bikes
Have exceptional customer service and communication skills
Be highly organized and show a high attention to detail
Bring your ‘Can do’ attitude and a desire for continuous learning and self-improvement
POS and general computer skills
Benefits of position:
Permanent employment for successful applicant
Flexible working hours
Ongoing training through regular release of Giant content based modules
Generous staff discounts and incentives
If you want to be part of a fast paced, energetic and dynamic work environment this is the position for you. Initiative and performance will be rewarded.
Employer questions Your application will include the following questions:
Do you have customer service experience?
Do you have experience using point of sale (POS) software?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Bicycle Mechanic?
Do you have a current Australian driver's licence?
How many years' experience do you have as a Bike Builder?