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Bike mechanic - Mandurah

Giant Mandurah – one of WA’s largest and freshly renovated Giant concept stores are seeking a motivated and experienced Bicycle Mechanic who is just as passionate about bikes as we are. Join the team and work in our modern open workshop, surrounded by the vast display of current Giant and Liv models. We pride ourselves on delivering an exceptional customer experience along with high-quality servicing. The Role/Key Responsibilities

  • Servicing bikes to an exceptionally high standard

  • Carry out repairs across various models of bikes

  • New bike builds - from basic to high end performance bikes

  • Full frame rebuilds and assembly

  • Diagnose and confidently work on a range of Giant E-Bikes

  • Retail sales for bikes, parts and accessories

  • Work cohesively with the entire team

  • Work autonomously, and productively in the workshop

  • Provide exceptional customer service and build rapport with customers

  • Assist with networking and building local connections

To be successful:

  • Must have mechanical experience in the Bicycle Industry

  • Ability to identify and complete repairs efficiently

  • Perform multi level services thoroughly

  • Up to date knowledge on the functions and operations of E-Bikes

  • Have exceptional customer service and communication skills

  • Be highly organized and show a high attention to detail

  • Bring your ‘Can do’ attitude and a desire for continuous learning and self-improvement

  • POS and general computer skills

Benefits of position:

  • Permanent employment for successful applicant

  • Competitive salary

  • Flexible working hours

  • Ongoing training through regular release of Giant content based modules

  • Generous staff discounts and incentives

If you want to be part of a fast paced, energetic and dynamic work environment this is the position for you. Initiative and performance will be rewarded.

Employer questions Your application will include the following questions:

  • Do you have customer service experience?

  • Do you have experience using point of sale (POS) software?

  • Which of the following statements best describes your right to work in Australia?

  • How many years' experience do you have as a Bicycle Mechanic?

  • Do you have a current Australian driver's licence?

  • How many years' experience do you have as a Bike Builder?

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