Bike mechanic - Melbourne
A bit about us
We have an opportunity for a full time Bicycle Mechanic to work in our Trek Docklands Store.
Fancy a pre or post work ride? This is a definitely possible when you work for Trek Bicycle. Trek is an awesome place to work. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. That is our mission and that is what drives us every single day! When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
What you’ll do
As a Full-time Bicycle Mechanic (known as a Production Tech at Trek) no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role focuses on repairing and building bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated skills in communication, leadership and problem solving.
What you’ll bring to the team
Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task.
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days.
Top-notch communication skills.
Ability to work to a schedule.
Proficiency in using electronic B2B portals, Point of Sale Systems and diagnostic tools.
Impressive attention to detail and a love for tinkering ‘til you figure it out’.
A desire to continually learn proper service methods and new technologies.
An ability and desire to mentor and develop work store staff.
Previous work experience as a bicycle mechanic in a retail environment would be desirable.
What's cool about working at Trek Bicycle?
You will be a part of an awesome, energetic team who all love their job – and the products we sell.
Our customers are our friends, and our store is an inviting and welcoming place to be.
The work store will have a dedicated Service Advisor to manage communications with customers and staff and protect the mechanical team to work freely and efficiently.
Continual training provided internally and from our major suppliers.