• pbourke2

Bike mechanic - Melbourne


We’re looking for an experienced bicycle mechanic to join our dynamic team!

A new opportunity has arisen for an experienced bike mechanic in our Giant Melbourne CBD store.

We are looking for that person who wants a career rather than a quick job. Someone to make the workshop their own and create their own customer database and generate repeat business.

The CBD store is a dynamic high-end store, focusing on top-tier bikes, custom bike fitting, and specialising in Triathlon, Road, and high-end Mountain bikes. Working alongside professional athletes and well-respected mechanics.

About the role and responsibilities

  • You will be required to service all bikes including same-day repairs, build high-end performance bikes and custom bike builds in both road and mountain bikes

  • Communicating with customers to solve their problems

  • Managing customer orders and requests

  • Maintaining a clean and tidy workshop

  • The ability to work with limited supervision

  • Ordering parts needed to complete services and custom builds

About you

  • You will have a minimum of 3 years experience as a bike mechanic

  • You have a passion for bicycles, the industry, and the community

  • You’re all about delivering great customer experiences and going the extra mile

  • You have a positive attitude, are reliable, and thrive in a high paced environment

  • Have a willingness to learn and work as a team

  • Highly organised, strong time management skills, and proactive

  • Have excellent computer skills

  • You’re a clear communicator

  • Genuine and have the willingness to learn and adapt

We provide you

  • Experience in building your skills with Giant product development

  • Great clean working environment with the latest technology and tools

  • Demonstration bikes to ride

  • An attractive salary and bonus structure

  • A great team that wants to change the bike industry

If successful, you’ll be joining an energetic passionate team with career development opportunities. You will work with a company that offers a supportive team culture. If this role sounds like you, apply today.

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