- pbourke2
Bike mechanic - Newcastle
We are seeking an enthusiastic candidate for a full-time bike mechanic role within one of Australia’s leading bike retail stores, Drift Bikes.
Drift Bikes is located in Newcastle, NSW, a place where stellar bike trails meet the sea. For successful candidates moving from out of town for this role, we will pay up to $5,000 relocation costs upon completion of a three-month probationary period.
Our people are dedicated to providing first class customer service and the highest level of bike servicing, maintenance and bike building. As part of the Drift Bikes team, you will have the opportunity to work for a rapidly growing business in a supportive and collaborative environment.
What are we looking for?
The successful candidate will have experience as a bike mechanic, with the ability and confidence to build, service and repair bikes efficiently and to a high standard. We are looking for a bike mechanic who prides themselves on delivering exceptional service by way of quality workmanship. Our workshop team operates a systemised, fast paced and fun work environment. To thrive in this role, you will need to have a genuine passion for cycling and be an active rider.
About the role
The position is a full-time bike mechanic.
In the role, you will be responsible for:
Working efficiently on servicing new bikes, repairing bikes and building new bikes
Preparation and day-to-day tasks within the workshop to ensure timeframes and customer service levels are maintained
Maintaining customer records for all servicing and repairs work
Working to workshop procedures
Providing updates to the Workshop Manager on servicing timeframes for customers
About your skills and experience
To be successful in the role, you will have:
Strong commitment to improving your skills in servicing, maintaining and building bike
Strong communication and customer service skills
A high level of initiative with the ability to work as part of a team
What we offer
On-the-job training
Comprehensive product training and knowledge
Access to product discounts and benefits
Up to $5,000 relocation costs paid out upon completion of three-month probationary period.
Salary between $50,000 and $70,000 based on mechanical experience
To find out more about the position and the skills/experience required, read the Position Description below. For any further information please email workshop@driftbikes.com.au [link removed]
POSITION DESCRIPTION
POSITION TITLE: Bike Mechanic
DIRECT SUPERVISOR/MANAGER: Drift Bikes Workshop Manager
MAIN DUTIES/RESPONSIBILITIES:
Opening and closing of the workshop
Prioritising work flows and working to set deadlines
Working efficiently on servicing new bikes, repairing bikes and building new bikes
Maintaining a clean and safe environment in the workshop
Abiding by workplace health and safety procedures and policies
Providing effective and efficient customer service, ensuring up to date product knowledge is maintained
Maintaining knowledge of workshop procedures
Maintaining customer records
Supervisory assistance to the Workshop Manager, including supervising more junior employees as required
Maintaining security and practicing loss prevention strategies, ensuring appropriate procedures are followed to minimise risk
Other tasks as directed
SKILLS & EXPERIENCE
Qualifications:
N/A
Experience:
1+ years’ experience in bicycle repairs and maintenance
Skills:
Intermediate computer skills with knowledge of POS systems
Excellent communication and customer service skills
Ability to supervise staff and provide support/direction to team members