Bicycle Mechanic - Leading Hand role with established bicycle retail store
We are seeking experienced and enthusiastic candidates for a full-time Bike Mechanic - Leading Hand role within one of Australia’s leading bike retail stores, Drift Bikes.
Drift Bikes is located in Newcastle, NSW, a place where stellar bike trails meet the sea. For successful candidates moving from out of town for this role, we will happily discuss covering relocation costs upon completion of a three-month probationary period.
Our people are dedicated to providing first-class customer service and the highest level of bike servicing, maintenance and bike building. As part of the Drift Bikes team, you will have the opportunity to work for a rapidly growing business in a supportive and collaborative environment.
What are we looking for?
A competent Bicycle Mechanic with 10+ years experience. We are looking for a Bike Mechanic who prides themselves on delivering exceptional service by way of quality workmanship. Our Workshop team operates a systemised, fast-paced and fun work environment. To thrive in this role, you will need to have a genuine passion for cycling and be an active rider. The successful candidate will be supported to have the ability and confidence to build, service and repair bikes efficiently and to a high standard. International applications will be considered.
About the role
The position is Monday - Friday full-time Bike Mechanic - Leading Hand.
In the role, you will be responsible for:
Working efficiently on servicing new bikes, repairing bikes and building new bikes
Maintaining notes on all servicing and repair work
Working to workshop procedures
Providing updates to the Workshop Manager
About your skills and experience
To be successful in the role, you will have skills to:
Service suspension
Build wheels
Diagnose repairs
Problem solve
Be computer literate
Strong communication and customer service skills
Confidently interact with customers and explain repairs
A high level of initiative with the ability to work as part of a team
What we offer
On-the-job training
Comprehensive product training and knowledge
Access to product discounts and benefits
A level of cover of relocation costs, paid out upon completion of three-month probationary period.
Salary package starting from $80k + superannuation + relocation assistance (see point above)
Flexible start/finish times, with minimum 38 hours required Monday - Friday
Your own work bay and tools
To find out more about the position and the skills/experience required, read the Position Description below. For any further information please email workshop@driftbikes.com.au
POSITION DESCRIPTION
POSITION TITLE: Bike Mechanic (Full-time)
DIRECT SUPERVISOR/MANAGER: Drift Bikes Workshop Manager
MAIN DUTIES/RESPONSIBILITIES:
Working to set deadlines
Working efficiently on servicing new bikes, repairing bikes and building new bikes
Maintaining a clean and safe environment in the workshop
Abiding by workplace health and safety procedures and policies
Ensuring up to date product knowledge is maintained
Maintaining knowledge of workshop procedures
Maintaining security and practicing loss prevention strategies, ensuring appropriate procedures are followed to minimise risk
Other tasks as directed
SKILLS & EXPERIENCE
Qualifications:
N/A
Experience:
10+ years’ experience in bicycle repairs and maintenance preferred.
Skills:
Basic computer skills with knowledge of POS systems
Ability to take direction and work as part of a team
Service suspension
Build wheels
Diagnose repairs
Problem solving
Strong communication and customer service skills
A high level of initiative and quality workmanship
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