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Bike mechanic - Rockhampton

Trek Bicycles is coming to Rockhampton and we are looking for Bicycle Mechanics of all shapes and sizes. Been in the industry for 10 years or just work on your own bike at home? Looking for a permanent position or just a casual gig to suit your lifestyle or studies? We would love to hear from all of you!

These mechanical roles are an opportunity to work in a brand new store as part of new service team building, maintaining, and representing Trek Bicycles in North Queensland. You will get to work on the full range of bikes and gain exposure and training on the latest and greatest technology in the industry!

A bit about us

Our culture is built around our people and our values, empowering them firstly have fun but also to always do the right thing by each other, our customers, and our communities. If you'd like to help us make the world a better place by building products we love, delivering incredible hospitality and getting more people on bikes, we would love to hear from you!

What you’ll do

As a Bicycle Mechanic (known as a Production Tech at Trek) no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role works closely with the Service Manager to care for and look after our customers and community.

We’re looking for a teammate with stellar customer service and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task

  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

  • Top-notch communication skills

  • Impressive attention to detail and a love for tinkering ‘til you figure it out.

  • Eagerness to learn the ins and outs of servicing bicycles

  • A desire to continually learn proper service methods and new technologies

  • We are keen to hear from all levels of experience!

What's cool about working at Trek Bicycle Rockhampton?

  • You will be a part of an awesome, energetic team who all love their job - and the products we sell.

  • Our customers are our friends, and our store is an inviting and welcoming place to be.

  • You’ll be contributing an awesome service to the riding community.

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