Bike mechanic - Sunshine Coast

BIKE ON

Join Our Team – Bike Technician & Delivery Driver (Noosa-Based)Bike On & By Earth and Ocean

Love bikes, the outdoors, and providing great customer service? We’re looking for a motivated and hands-on team member to join our fun, active crew at Bike On and By Earth and Ocean in Noosa.

In this diverse and rewarding role, you’ll help maintain our fleet of bikes and e-bikes, deliver hire equipment across the region, assist with tour transfers, and play a vital part in delivering an outstanding customer experience—both in-store and on the road.

What You’ll Be Doing:

• Maintaining and repairing bikes and e-bikes to a high standard

• Delivering hire bikes and equipment throughout the greater Noosa area

• Transporting tour guests to and from their accommodation

• Assisting customers in-store and over the phone with bookings and inquiries

• Using our online booking system and maintaining accurate records

• Working as part of a supportive, energetic team

This role includes hands-on mechanical work, face-to-face customer service, and plenty of variety. You’ll need to be organised, adaptable, and enjoy working in a dynamic outdoor environment.

Key Responsibilities:

• Provide excellent customer service in-store, over the phone, and via email

• Maintain bikes, including e-bikes, to ensure safety and performance

• Deliver and collect equipment efficiently and safely

• Confidently use our online booking and point-of-sale systems

• Work independently and as part of a team in a fast-paced setting

Essential Skills & Requirements:

• Strong bike mechanical and maintenance skills

• Good computer literacy and confident communication skills

• Ability to lift bikes/kayaks safely in line with OH&S practices

• Positive, proactive attitude with flexibility for changing daily tasks

• Enjoyment of outdoor, active work and varied responsibilities

Required Certifications:

• Valid Australian Manual Driver’s Licence

• Current First Aid and CPR Certificate

• Valid Blue Card (Working with Children Check)

Desirable (but not essential):

• MTB coaching or guiding experience

• Strong mountain biking skills

• Previous experience in tourism, hospitality, or rental services

Availability:

This is a casual role (approx. 25–30 hours per week across 4 days) with the potential to increase to a permanent position for the right candidate. Weekend availability and flexibility during school holidays and peak seasons is essential.