- pbourke2
Bike mechanic - Sydney
Become our Technical Service Leader!
We are looking for an experienced technician who delivers legendary customer service and creates maximum synergy at all times, aligns to our company culture who is seeking a long term career, stability and progression.
Leading retailer in high performance road, mountain and ebikes
Australia's largest Specialized dealer
Career progression and development opportunities
Base salary with bonus potential
About Jet
“Life’s better on two wheels!”
Jet Cycles is Australia’s largest Specialized dealer and a leading premium retailer in the Sydney CBD focussed on high performance road, mountain and ebikes. From humble beginnings 12 years ago, we have grown into a world class, industry leading show room and work shop, with long term employees.
Our Culture
Our company strategy places culture at the core of our business and success. Our goal is to attract and retain people who align, value, strengthen and protect our culture and can develop through training, experience, mentoring and education.
Our Purpose: To deliver legendary customer service and maximum synergy
Our Mission: Do Good, Ride More, Have Fun and Go for Gold!
Our Values: Own it, Show you care, One Team, Do what you say!
Alignment to our culture is more important than technical skills and expertise.
About you
strongly align to our company culture and strengthen it
are good to work with and good to customers
are stable and want a long term position
love helping people and working in a team
thrive on accountability and responsibility
are coachable, approachable and solutions focussed
motivated, productive and results driven
eager to learn and earn more
love a fast paced environment
follow the process and do things by the numbers
enjoy and take on a good challenge
positive and optimistic
About our Service Leaders
As a Technical Service Leader you deliver legendary customer service and create maximum synergy across the entire business and team at all times, proividing full support to each team member.
Our technical service leaders work as part of a team to build, service and repair bikes to the highest industry standard and achieve productivity targets in a fast paced environment with flexible hours and rotating weekend work.
As a Service Leader you are accountable to the Store Manager
Key responsibilities include
Technical service
Customer service
Sales support
Workshop ready
Qualifications/Experience
Minimum 2 years full time experience in high performance bicycles and ebikes – 5 years preferred
Key Technical skills:
Electronic gears
Ebikes diagnostics
Suspension, dropper post and hydraulics
Wheel building and repairs
Benefits:
Base salary
Education and training
Bonus potential
Staff rewards
Staff discounts
Racing support
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