Chain Reaction Bicycle Company was established in 1992 in the Cronulla Area. Quickly out growing its first store and moving to the current location in 1994. Since its inception, Chain Reaction has been a leader in Quality, range and service to the Sydney Area and beyond.
Chain reaction is currently looking for new team members in our workshop, the role will include assembly of new bikes, custom bike builds, repairs and servicing. We work to a high standard and our aim is to exceed customer expectations. Having experience in a bicycle workshop is essential as well as use of retail booking systems.
We regard reliability, friendliness and a can-do attitude highly valuable.
Your day to day responsibilities will include booking workshop repairs instore and on the phone, repairs and bike builds as well as collection of the bike and providing feedback to the customer on what has been done and how best to look after their bike.
Essential Duties and responsibilities:
Experience in bicycle servicing, wheel building and electronic systems across all categories of bikes is highly desirable
Must provide exemplary skills in both product knowledge and relationship building
Provide excellent customer service to Chain Reaction Bicycles customers.
Learn and understand the Chain Reaction Bicycles brands and incorporate those into the retail operation.
Must be a positive team player and demonstrate collaborative skills within the department and with other departments in the bike Shop.
A Willingness to grow your skills as a mechanic
Eye for detail
Great communication with customers and teammates
I work as a bicycle rider, I have worked for eight years