Epic Cycles core values revolve around honesty, integrity, sustainability, social responsibility and exceptional levels of customer service. We provide a respectful, considerate and inclusive environment for our employees and customers. Our principal aim is the provision of a high standard of products and services that encourage and enable people to use bicycles for transport, recreation, competition and general health and fitness. By joining Epic Cycles you’ll not only be leading a team of like-minded colleagues, you’ll be joining a whole community of positive, motivated people from suppliers to customers, many of whom will become your friends.
Benefits
Yes it's retail but we offer regular weekends off, no Sunday work and flexible, rostered time off.
Full time permanent position (part time or casual also possible).
Fun products.
Loyal, friendly and positive customers.
Central location.
Qualifications & experience
Ability to work independently in a self-directed manner with positivity and enthusiasm.
Excellent sales, customer service and merchandising skills.
Experience in the use of systems relevant to the operation of a bicycle store, including point of sale, ecommerce, social media, email & general office software
Being a current and active cyclist with a sound knowledge of bicycles and bicycle accessories.
Honesty, integrity and trustworthiness and a commitment to working towards Epic Cycles’ core values including sustainability, social responsibility, cultural sensitivity and respect
Excellent communication and interpersonal skills and a positive attitude in dealing with colleagues, suppliers and customers
Tasks & responsibilities
The personal provision of outstanding & professional customer service
Achievement of sales targets
The maintenance of a high levels of store presentation, merchandising and general housekeeping to provide customers with a professional and pleasant retail experience
Use of store POS, ordering, stock control, social media and ecommerce systems