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Bike sales - Melbourne

Reid is Australia’s largest independent bicycle and eBike brand available in over 30 countries around the world. In Australia we operate a direct to consumer retail model via a thriving online webstore and a physical retail store network. Through this retail business we have helped over 250,000 Australians enjoy life on two wheels, meaning less car journeys, more active travel and via our 'Buy one, plant one' initiative we have now planted over 200,000 trees.

As a Melbourne-based, family business, Reid Cycles is an equal opportunity employer that believes in developing staff and promoting from within. We have grown rapidly over the past decade, and have exciting plans for the future.

We are seeking casual Sales Assistants to join our busy Richmond store.

To be considered for this role you need to:

  • Be a highly motivated person who strives to get the most out of each day

  • Have a ‘can do’ attitude to making the store and yourself highly successful

  • Have had previous experience in a bike store and/or retail sales

  • Be able to demonstrate that you have a passion for providing the best customer service experience

  • Be dedicated, committed and disciplined to work hard to EXCEED targets each day

  • Have the ability to work to a flexible roster

Key responsibilities include:

  • Providing exceptional customer service

  • Online Customer Service

  • Maintain Click and Collect Lead times

  • Selling bicycles, parts & accessories

  • Building bicycles

  • Repairing small issues with bikes

  • Working with the store manager and staff to make the store an operational and financial success

  • Discipline to adhere to company policies and procedures

  • Working to exceed individual and store targets

  • Maintaining store display and presentation

About the perks:

  • Thrive: Reid enjoys a vibrant team culture with people who help each other get the job done.

  • Long Term: We offer stable employment and opportunities for progression within a successful business.

  • Discounts: Great staff discounts!

  • Ownership: A generous employee share scheme, share in the business’s success!

  • Training: Develop your skills through a Cert III in Bicycle Workshop Operations and a formal internal training program

To apply for this role, please apply via SEEK with a resume and cover letter - and please tell us which Reid Cycles bike is your favourite!

If you have any questions, please email our Operations Support Manager:, or check out our careers page here:

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