Bike sales - Melbourne

GIANT KNOX CITY

Main Duties and Responsibilities

• Deliver excellent customer service.

• Receiving stock.

• Assisting in the overall financial performance of Giant Knox City.

• Maintain a clean and safe workspace.

• Stock merchandising.

• Always be punctual for shifts wearing appropriate attire.

• Well presented with an understanding of professionalism.

• Other tasks assigned by the supervisor or manager.

The successful candidate will assist in a range of duties and will require you to fultil a range of tasks, including scheduling workshop bookings, answering the telephone, and importantly building relationships with our customers. As we are open 7 days per week, you may be required to work weekends and public holidays.

Skills and Experience

Experience:

• Experience in a similar role within the Bicycle Industry would be an advantage, but not crucial.

Skills:

• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook).

• Excellent verbal and written communication.

• Organised and able to meet deadlines.

Performance Goals

• Complete administration tasks on time.

• Interact with clients, suppliers and other employees in a professional manner at all times.

• Ensure shop is clean and presentable at all times.

• Possess excellent interpersonal, oral, and written communication skills, including the ability to consult, negotiate, liaise and the ability to effectively represent the company.

• Provide cycling specific advice and technical expertise with a strong emphasis on a positive customer experience.

• Able to work both autonomously and operate effectively in a team, contributing positively to team operations and working relationships.