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Bike sales - Sydney


We are looking for great sales people to engage with our customers and local riders. We value individuals who can work as part of a team, as well as take initiative when needed to best serve our valued customers. We train all our sales staff to be knowledgeable about the bikes and accessories we sell, as well as general bike maintenance best practices, and local cycling routes, trails, and events. If you are passionate about bikes and serving the local bike and tri community, and you’re interested in finding a new full time or part time then we’d love to have you join our team.

Primary responsibilities:

  • Interact with customers and provide exemplary customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products offered by Chain Reaction Bicycle company.

  • Complete any required training programs which involves in-store training as well as retail system training.

  • Learn and perform bike sizing and basic bike set up.

  • Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising

  • Be willing to learn from your coworkers and share knowledge regarding new products and events with customers and new coworkers

  • Perform other tasks assigned by the shop manager.

  • Learn, understand and adhere to Company policy, procedures, and standards

  • The Sales Team Member is a part time or full time position; you will work up to 38 hours per week. You will need to have the ability to work some evenings and weekends.

The ideal candidate is:

  • Passionate about cycling as well as promoting the benefits of a cycling lifestyle and culture. It is ideal to have prior sales or bicycle retail experience, and be willing to learn more about bicycles, cycling accessories, and cycling culture.

  • Able to communicate effectively, both verbally and by reading and writing

  • Comfortable working as part of a sales team where sales performance is consistently measured

  • Able to embrace the concept of serving the cycling public, our customer, your customer, and providing an exceptional retail experience

  • Motivated, and able to work both independently and as a member of a team, and is familiar with the basic parts of the bike.

Why Chain Reaction Bicycle Company?

Chain Reaction offers a wide variety of high-quality bicycles and accessories to suit a range of cycling types and cyclist experience. CRB also provides expert mechanical service in our Shimano service centre to keep bikes on the roads and trails as long as possible and is committed to supporting the local cycling community in Cronulla and the Sutherland Shire.

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