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E-bike mechanic - Perth

The Electric Bike Company is an E bike retailer seeking experienced ebike mechanics to join the bike mechanics team in our Joondalup store. We are looking for a full time and a casual employees who are committed to providing our customers with a positive and quality experience. The Electric Bike Company works with some of the industry's best brands and values an extremely high level of customer service. It's a vibrant, high energy place to work were we take what we do very seriously while having a lot of fun doing it. The ideal candidate is passionate about bikes and has extensive practice and experience in bike mechanics that can be used to provide exceptional service for our customers. In addition to working with these fantastic brands, you'll also have access to employee-only discounts and exclusive supplier deals!

Key Responsibilities

  • Provide customers with exceptional service

  • Bike assembly

  • Regular maintenance/tune-ups

  • Install new bike parts

  • Troubleshoot issues and identify broken or damaged parts

  • Articulate feedback to customers and team members

  • Assist with the purchase of bikes, parts, and services

  • Keep detailed records of the work done and parts used in the database

  • Educate customers about the operation and maintenance of bikes and e-bikes

Qualifications Required

  • Expert-level bike mechanic

  • 3-5 years of bike mechanic experience

  • Experience in electronics is beneficial

  • Able to do Suspension Servicing, Wheel building, Mountain and Road Overhauls

  • Must be comfortable speaking to customers in a friendly and professional manner

  • Strong attention to detail

  • Maintain a clean and safe workspace

  • Able to work efficiently with a team

  • Strong communication skills

  • Well-developed organisational skills

  • Work with a sense of urgency, full of energy, and a positive attitude

  • Must be able to lift 25 kg

Extremely Helpful

  • Retail experience

  • Customer service experience

Job Types: Full-time, Part-time Pay: $30.00 - $35.00 per hour (depending on position and experience) Benefits:

  • Employee discount

  • Flexible schedule

  • Fun working environment

  • Day trips and events management


  • 4 hour shift

  • 8 hour shift

  • Monday to Friday

  • Weekend availability

  • Weekends only

Employer questions Your application will include the following questions:

  • Do you have customer service experience?

  • How many years' experience do you have as a Bike Mechanic?

  • Do you have a current Australian driver's licence?

  • Have you worked in a role which requires fault finding experience?

  • Do you have experience in a sales role?

  • Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

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