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eCommerce Coordinator


PSI Wholesale is an established, 50-year-old Australian company with exclusive importation and distribution rights in the Australian market for for global brands like Triumph motorcycles, Vespa motor scooters, Cannondale bicycles, SRAM cycling equipment and Fox Racing apparel and hard parts. We are proud partners of these industry-leading brands and rider-focused with a strong commitment to delivering excellence in customer experience. PSI Wholesale has three divisions: PSI Cycling, PS Importers and Fox Racing Australia.

We have a rare and unique opportunity for an eCommerce Coordinator to join our passionate, friendly and dedicated team.

Reporting through to the eCommerce Manager, the eCommerce Coordinator is responsible for day-to-day operations of PSI Wholesale group's B2B and B2C eCommerce projects and existing platforms. Your typical day will be varied and include duties such as:

  • Liaising with product, sales operations, and marketing teams to develop product strategy and constantly refine your knowledge of product, GTM and stock holding.

  • Liaising with internal sales, customer service and logistics teams for warranties, refunds and enquiries and process these in a timely manner.

  • Preparing content to be uploaded across all websites for product launches.

  • Optimising categorization, product attributes, descriptions, imagery across all websites.

  • Undertaking website user acceptance testing (UAT) and accurately report results to eCommerce Manager.

  • Actioning internal requests for new B2B users, setting up user profiles and other internal eCommerce support tickets.

We are looking for a motivated self-starter with the ability to problem solve and work both autonomously and collaborate as part of a team.

To be successful in this role you will need:

  • Relevant tertiary qualifications in business, commerce, eCommerce, digital marketing or similar.

  • Minimum 2 years working with and managing Magento 2.0 eCommerce platform.

  • Intermediate level skills in Microsoft Office and basic level HTML.

  • Understanding of SEO and digital marketing principles an advantage.

  • Excellent organisation and planning skills with the ability to prioritise and work to tight deadlines.

  • High level attention to detail is essential.

  • Well-developed communication skills

You will be rewarded with a competitive salary and benefits, be part of a great culture, and your contributions recognised and celebrated. If you are interested in this unique opportunity, please apply now with your resume and cover letter.

Additional Information

To be considered for this position you must have full working rights in Australia.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We thank you in advance for your interest in working with us at PSI Wholesale group.

Unsolicited applications from recruitment agencies will not be accepted.

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