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  • pbourke2

Event Operations Manager (MTB &CX) - Melbourne

More than a sport.

Our ambition is to be a global leader in cycling, respected for our positive impact on and off the bike. We are here to ensure that current and future generations experience both the simple joy of riding a bike, and the opportunity to reach their full potential. 

AusCycling is the nation’s peak riding and cycling body, representing more than 5 million Australians who ride bikes. Formed in 2020 from 19 state, territory, and national bodies, AusCycling is responsible for programs, projects and initiatives that encompass BMX, Track, Mountain Bike, Road, Para and recreational.

We help school kids learn to ride, we stage more than 500 events each year, we nurture clubs and create pathways, and we are responsible for the training, welfare, and performance of Australia’s Olympic, Commonwealth Games and World Tour athletes.

AusCycling is committed to diversity and inclusion, to integrity and clean sport, to building communities and to achieving excellence in the right way.


Team Purpose             

Our Sport Pillar oversees events and racing; workforce education and accreditation programs; competition rules and the State / Territory delivery network.


Position Purpose       

The Events Operations Manager – Mountain Bike and Cyclo-cross is responsible for the development, management and execution of exceptional and memorable National and International events. This role encompasses overall planning, delivery and coordination of national AusCycling events, including leading event planning and program coordination across from local to the national calendars of events. 

Focusing on Mountain Bike and Cyclo-cross, a primary focus of the role is assurance of safety and sustainability standards at events and leading the delivery of an outstanding participant experience.



The following responsibilities are indicative requirements of the role and are not intended to represent an exhaustive list of all requirements. 

Reporting to the Head of Events (Off-Road) the role is required to:

  • Role model AusCycling organisational values, demonstrating a high standard of behaviour, including respect for, and collaboration with others at all times.

  • Adhere to, uphold and promote the principles of AusCycling policies and operating procedures.

  • Create and present event concepts and proposals for Executive consideration.

  • Contribute to the planning and delivery of events that meet the strategic objectives of AusCycling and support the needs of both local and national level participants.

  • Oversee the coordination and administration of event sanctioning, including the national race calendars and series.

  • Lead and support the delivery of national and international events as assigned.

  • Provide support to the state/territory event delivery teams.

  • Attend events as required and provide leadership for the event management team.

  • Establish connections and manage relationships with key event delivery partners including clubs, private event organisers, local government, suppliers and contractors.

  • Coach staff to ensure standard operating procedures and risk management processes/procedures are in place and consistently implemented.

  • Keep pace with enhancements in technology to ensure systems are in place to effectively manage all aspects of events, including registration, results and post-event evaluation.

  • Manage allocated event budgets, allocation of resources, and delegation of responsibilities.

  • Set the standards required by AusCycling for events delivered by external stakeholders.

  • Resolve complex challenges, scheduling and other event issues and complaints (should they arise), in a considered, calm, efficient and effective manner.

  • Other duties as directed to support the overall success of AusCycling, as a member of the leadership team.

Key Performance Indicators            

  • Individual KPIs will be developed and reviewed annually as part of the Performance Review process

  • Demonstrate a whole of organisation view, and positively represent and promote the interests of AusCycling amongst colleagues, stakeholders and members.

  • Able to prioritise work and meet competing demands in a results- oriented environment, to work under pressure and meet deadlines in a calm and considered manner.

  • Delivery of events on time, and within budget. 

  • Achievement of agreed event targets such as registrations and revenue.

  • Ensure all safety requirements relating to participants, volunteers, spectators, and others in attendance at events are met.

  • Individual KPIs will be developed and reviewed annually as part of the Performance Review process


Qualifications, Skills, Knowledge and Experience          

  • Relevant tertiary qualifications highly desirable (Event Management or related field), or a commensurate level of event management experience. 

  • Current CPR and First Aid Certificates


Trademark Behaviours          

Stronger Together

Unity is our most powerful force for change.  Everyone at AusCycling is a teammate and we support each other, listen to each other, and have each other’s backs. Our different skills and personalities are key assets, but we will only unlock them if we listen with respect and compassion and value each other’s contributions regardless of pillar, discipline, or seniority.

Win Well

Results come and go, but the legacy we leave is forever. We pursue our goals with fierce determination, but never to the point where we betray our personal or professional principles and values, and never at the expense of our athletes and our staff. We commit to the holistic development of our athletes and our staff, recognising wellbeing as the foundation of sustainable success. We celebrate with passion and humility. We lose and we learn. We’re accountable to ourselves and to those around us. We commit to Win Well – our success is richer when earned in the right way.

People First

AusCycling is a safe, supportive organisation where individuals are given the respect, attention, and tools to grow in their roles and as people. We

celebrate our wins and regard mistakes as a chance to learn, rather than blame. We see the whole person and understand the vital connection between work, family, friends, and time to recharge.  When we eventually leave AusCycling, we will be better professionals and better people.

Be Bold

We have a rare opportunity to create a new and exciting path for cycling and riding in Australia. We are brave enough to question and disrupt, we take risks and welcome a variety of views and styles. We respect our history and honour those who built our foundations, but we will not be bound by our past or traditional ways. We create space and opportunities to realise a new ambition, a new culture and a new way of doing things.


Child Safeguarding Statement       

AusCycling is committed to ensuring the safety and wellbeing of all Children/Young People that are involved in our sport. Our policies and procedures seek to address risks to Child safety and to establish Child safe culture and practices. 

  • We will keep Children/Young People safe

  • We promote inclusion, respect and diversity

  • We create a culturally safe sporting environment

  • Our staff and volunteers know the behaviour we expect

  • We minimise the likelihood of appointing or accrediting a person who is unsuitable

  • Induction and training are part of our commitment

  • We encourage the involvement of Children/Young People and their parents

  • Our staff and volunteers understand their responsibility for reporting Child Abuse

  • We maintain and improve our policies and practices


Mandatory Requirements  

  • Working with Children’s Check clearance from the relevant authority;

  • Satisfactory Police Check (in the absolute discretion of the Company); and

  • Satisfactory No Doping Declaration (in the absolute discretion of the Company).

  • Valid Driver’s Licence 


Please note, the location of this role is flexible.

To be considered for the role, please send your current CV and Cover Letter addressing the responsibilities/key criteria to by the 26th July 2024

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