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Operations manager - Melbourne

BIKE N BLEND


Employer: Bike n' Blend - Pedal Powered Smoothies

Work Type: Part time (15-20hrs a week, with potential for more hours over time)

Sector: Events, Health Promotion, Social Enterprise

Location: Melbourne – Preston

Job starts: Mid-late May 2022

Company overview:

Bike n' Blend has been inspiring kids and adults to incorporate cycling, sustainability and healthy living into their daily lives for over 11 years. We do this in a unique way by using blender bikes at hundreds of pop up events throughout Melbourne, Sydney and Brisbane. We have our head office in Preston with three part time logistics and admin staff, one logistic staff in Sydney and many casual event staff in each location too.

If you value ethical, sustainable, and fun businesses and your organisational skills put Marie Kondo to shame, come help lead the charge in one of the best companies around!

Please view our website at www.bikenblend.com.au for more information.

THE ROLE

  • Manage a small team ensuring all operational and event matters are adhered to including sales, logistics, onboarding and health and safety.

  • Administrative tasks including accounts, customer communication reviews, updating manuals and SOPs, and organising social events such as birthdays and other celebrations

  • Talking to customers about their event needs and preparing quotes at times

  • Presenting marketing and sales reports monthly

  • Organise for equipment to be serviced, fixed, tested and tagged

  • Some event work from time to time

  • Potential for business development and social media work

THE APPLICANT

  • Has at least two years experience in operations and customer service (experience in coordination of a small team, using a CRM such as Xero/Insightly, preparing quotes/invoices, and following systems)

  • Has a passion for detail, being organised and helping people

  • Looking for a stable career in a fun and ethical small business

  • Has excellent communication and computer skills including competency with Excel, Word, Google Docs, Google Drive

  • Proactive and self-driven with a positive "Can do" attitude · Ability to take initiative, be resourceful, think for themselves, be decisive and take action

If this sounds like you, please send your resume and cover letter to leena@bikenblend.com.au with Smooth(ie) Operator as the subject line of the email. I look forward to hearing from you.

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