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  • pbourke2

Operations manager - Melbourne


Leon Cycle is a retailer of premium electric bikes. Originally set up in 2014 as an online retailer in Germany, Leon Cycle has built on its success by expanding all over the world.

We are passionate about electric bicycles. Each team member of our sales and technical staff is highly trained and has hands-on experience with electric bikes.

If you are passionate about electric bicycles and enjoy working in a fast-paced growth industry, then this could be a perfect time for you to join.


WE NEED SOMEONE WHO CAN SPEAK NATIVE ENGLISH AND MANDARIN

Key Responsibilities:

  • Working closely with the CEO, to further develop and implement the organisation's strategic plans and processes

  • Leading, supporting, and developing a growing team where you will be responsible for the day-to-day management and delivery of the organisation's key objectives.

  • Operational, project, and business growth management.

  • Systems, workflow, and process improvement solutions.

  • Developing, implementing, and reviewing operational policies and procedures.

  • Oversee order processing, storage, and distribution operations to ensure timely delivery of products to our customers across Australia.

  • Oversee inventory integrity, coordinating stock takes with warehouse teams and branch transfers.

  • Manage the quality improvement system to ensure the timely raising of issues based on the priority of continuous improvement best practices.

  • Oversee day-to-day customer service team, processes, and systems to ensure high customer satisfaction.

What we need from you:

  • Qualifications in operations, management, business, logistics, or equivalent demonstrated

  • Very strong IT skills (Office applications, collaborating software, e-commerce systems, inventory.)

  • Excellence communication skills

  • Business growth, leadership, and people management experience

  • Mentoring skills for a diverse team

  • Leading by example and setting a cultural tone of efficiency, adaptability, creativity, and inclusion

  • Excellent critical thinking and problem-solving skills

  • Being down to earth

  • Able to use initiative

  • Ability to create a collaborative and productive environment

Benefits

  • Bonus based on KPIs achieved

  • Corporate discounts and benefits

  • Fantastic team environment

  • Excellent career growth prospects

  • Job Type: Full-time, Permanent

  • Salary: Competitive rate + Bonus + Super


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