Parkiteer Program Coordinator - Melbourne
Do you have a passion for sustainable transport and want to see more Australians riding bikes?
Do you thrive at building relationships with stakeholders and overseeing various projects concurrently?
Would you enjoy the mix of working behind a desk as well as being out and about meeting people?
Work for a health and sustainability-driven for-purpose organisation with over 35 years of experience!
Great salary + 6 weeks annual leave + bike packaging + Bicycle Network membership + MORE!
We believe in liveable places where people are physically active - that's why we make it easier to ride a bike.
About Bicycle Network
Bicycle Network believes that physical activity & sustainable transport is vital for a happy, healthy community – that’s why we make it easier for everyone to ride a bike. We support and service the needs of nearly 50,000 members, thousands of event participants, and the general bike riding community across Australia.
We operate a network of over 140 secure bicycle parking facilities across Victorian train stations and transport hubs. Using behavioural insights, we encourage Victorians to switch up their transport mode and ride to the station.
About the Opportunity
We are looking for a graduate from the fields of Urban Planning, Sustainability, Behaviour Change, or related, to help us deliver our Parkiteer program. As part of our Commercial Team, reporting to the Parkiteer Manager, you’ll play a central role in delivering projects that help people ride & break down barriers for Victorians. You will ensure our Parkiteer facilities at transport hubs in Victoria are being maintained and operated smoothly & that we are encouraging people to make sustainable and healthy transport choices through behavioural insights. You will work closely with the Commercial and Behaviour Change Teams, as well as with the wider Bicycle Network team and other stakeholders, to move towards a happier, healthier, and less congested community.
You will need to be comfortable planning and delivering projects, as well as delivering front line operations. We are looking for someone that is passionate about sustainable transport and keen to understand people’s needs and the barriers impacting their transport choices.
The key areas of responsibility of this position are:
Increase the usage of the Parkiteer program in areas using behavioural insights
Deliver all maintenance and reporting within the SLR timeframes of the Parkiteer Contract
Act as key contact for Parkiteer member and stakeholder communications, both personal and digital
Play a role in all financial processes of the Parkiteer budget
Anything else that comes up (hey we’re an adaptable organisation that helps each other, so we can’t be constrained by what’s on this piece of paper).
How you’ll know you’re smashing it…
Success will be measured by:
The number of people using the Parkiteer facilities
The success of the interventions that you deliver
The satisfaction of Parkiteer members (using net promoter scores)
The growth of the Parkiteer program
The renewal of the Parkiteer Contract
How well you live and breathe the Bicycle Network values and behaviours.
Our Parkiteer Coordination Legend…
Has tertiary qualifications in Urban Planning, Sustainability, Behaviour Change or a similar field, or relevant experience in delivering active transport initiatives;
Knowledge and passion for sustainable transport with a focus on cycling
Substantial knowledge of sustainable transport issues
Demonstrated experience in providing customer service
Can role model Bicycle Network’s values and behaviours;
Cares about getting people of all backgrounds and abilities riding;
Is willing to develop and learn from experts, including our volunteers;
Is committed and honest;
Has an ability to balance operations and administration;
Is experienced with Microsoft Suite
It is also important that our Parkiteer Coordinator has a drivers license, is fully vaccinated against COVID and has or is willing to obtain a WWCC
Would also be cool (but not required) that you had:
Experience with GIS software
Research and critical analytical skills
Demonstrated experience delivering projects within set timeframes and within budget
We aim to be committed, honest, inclusive, and progressive in all we do. You don't have to ride but believing in an active future is a must for us!
Bicycle Network is committed to ensuring our team represents the diversity of our community. Women, non-binary people, Indigenous people, people with a disability, young people and people from culturally and linguistically diverse backgrounds are encouraged to apply.
How We've Got Your Back!
Earn $60,000 + super, PLUS;
Bike packaging (salary packaging, but for bikes!);
6 weeks annual leave;
Professional development and emotional well-being support subscriptions;
Hire car discounts;
Flexible work arrangements; and
Negotiable co-funding for study!
If you're keen to help build healthier, happier lives, apply today!