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  • pbourke2

Sales assistant - Melbourne

ALCHEMY CYCLE TRADER

If you’re a motivated, results oriented person that has a passion for bikes this could be the perfect role for you.

We are currently looking for a Sales Assistant to join our dynamic team. This is a full time role where you will be responsible for:

  • Responding to customer enquiries by phone, email, social media or in person with the goal to create 100% customer satisfaction

  • Follow up previous sales to ensure customers are pleased with service/goods and to foster the relationship

  • Liaising with Senior Management to analyse financial, team and marketing KPI’s to constantly develop the business model and to communicate wins and challenges as the store grows

About you...

  • Ready to thrive in a fast paced and dynamic workplace

  • A positive, pitch-right-in attitude and motivation to help every customer find what they need

  • Be organised and methodical to follow company procedures, as well as bringing in your own

  • Be a self-starter and problem solver

  • Have good bicycle knowledge

  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

  • Great communication with customers and teammates

  • A commitment to deliver the best possible cycling experience for each customer

You'll be rewarded with:

  • A competitive salary

  • Supportive and fun company culture

  • Ongoing training and opportunities to grow into other roles within the company

If you're the Sales Assistant we're looking for, you'll be...

  • A team player

  • Able to manage and progress customer relationships

  • Totally organised

  • Enthusiastic

  • And have a “glass half full” attitude

This is a great opportunity to work for an established business, offering ongoing support and professionalism. If you have the relevant experience and are looking for a new challenge this role will provide you with a platform to work for an inclusive and supportive company. Please APPLY NOW!

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