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  • pbourke2

Service (workshop) manager - Brisbane

Are you ready to combine your passion for an active lifestyle with a meaningful career in the cycling industry? At Specialized, we value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business. Join us in making the world a better place through the power of bicycles and build your dream career at the same time!

Specialized has an opening for a Service Manager to join our team at Studio de Velo in Sumner. This role is a key member of our workshop and retail teams and balances excellence in mechanical service and a passion for rider satisfaction. From a culture perspective the Service Manager helps to set the tone of the workshop and will partner with the Store Manager and mechanics all parts of the business to facilitate store-based events, education, product launches and brand advocacy.


  • You will oversee the day-to-day operations of the service centre and deliver exceptional customer experience for our riders across all aspects of service, warranty and repairs.

  • You love systems such as Hubtiger and enjoy learning new technology and systems.

  • You enjoy creating a culture that encourages continuous improvement and growth.

  • You love chasing a target but can also keep an eye on the day-to-day expenses of the workshop.

  • A clean workshop is important to you, and you also enjoy educating your team on the latest technology and products as they come to market.


  • You have 3+ years’ experience as a Service / Workshop Manager or Assistant Manager / Mechanic.

  • You are a self starter and thrive on meeting deadlines and you like working in a fast paced environment.

  • You are able to work to a roster which includes Saturday’s.

  • You are proficient in Microsoft Office; Word, Excel and Outlook.

  • You love to interact with riders and team members.


If this sound like you then hit the apply button and send us your resume and a cover letter.

Please note only applicants who have the right to work in Australia should apply for this role.

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