Are you looking for an opportunity to manage a Trek retail store of a global retailer, pathing the way for further career opportunities both here in Australia and possibly abroad. We are currently looking for a Store Manager who can demonstrate incredible hospitality, provide exceptional leadership behaviors, wants to run a business as if it was their own, having a love of bikes would be great, however not essential. Trek is an awesome place to work. Our mission is simple: We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Our culture thrives on embracing ideas, supported by a team of achievers, leaders and visionaries who bring their unique skills and passion to a challenging and constantly evolving game. About the role The champions of our brand are our Retail store teams who spend their days inspiring people of all abilities to explore the potential of cycling. Our stores are empowered to provide incredible hospitality to all those we welcome into our stores. As the leader of the team, you will be responsible for the management and activities of all aspects of the store's operations including:
Coaching, driving, and inspiring your team to deliver on all performance objectives whilst creating a positive store culture.
Owning the Trek brand and delivering exceptional customer experiences by following Trek's sales process.
Delivering financial results and achieving sales, margin, and inventory targets through the optimization of retail KPIs.
Leading the team to deliver excellence in visual merchandising, operations, and store processes.
Establishing weekly, monthly, and annual objectives that tie to the overall store sales strategy and cost management plan.
What's cool about working at Trek Bicycle Docklands?
You get to build an awesome Team who are energetic, love bikes, love their job and the products we sell.
A culture centered around service, not just sales. At Trek, you will be empowered and expected to put the customer first. Delivering incredible hospitality and doing the right thing by every customer is how we do business.
You'll be joining the brand, not just a store.
We encourage our staff to ride all our available bikes so they really know what they can do.
Your store is right on the doorstep to many great cycling routes in Melbourne, commuting to work is easy or stepping out for an evening staff ride is a breeze.
Build and develop a cycling community and help change the world by getting more people on bikes.
Skills and experience A career with the Trek Bicycle Retail team demands resourcefulness and ambition, a focus on quality, simplicity, and the love of a challenge. You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience. You are a confident decision maker with great communication skills and experience in managing stakeholders from all areas of the business. Additionally, you will have:
Demonstrated an ability to lead and work cooperatively in a team.
Extensive experience delivering a high level of hospitality to customers.
A minimum of 4 years general retail experience and 2 years in a supervisory role.
Proven record to increase sales and profit.
Excellent strategic and problem-solving skills.
Sound computer proficiency.
The ability to work weekends, evenings, and holidays.
In return we offer you the opportunity to define the new frontier of bicycle retail with the best brand in the industry. This permanent position reports to the Victorian District Manager. Any role related questions can be directed to Josh Smith, VIC District Manager via email at josh_smith@trekbikes.com. Applications will only be accepted by submitting your application electronically via Workday. Please include a CV and Cover Letter with your application.