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Store manager - Melbourne

REID CYCLES


Reid Cycles is Australia’s largest independent bicycle brand, operating a thriving online business and retail stores around the country.

A Melbourne-based family business, Reid Cycles is an equal opportunity employer that believes in developing staff and promoting from within. We have grown rapidly over the past decade, so read on if you would like to join the ride!

We’re looking to employ a dynamic, Customer Experience focussed Store Manager for new store in Dandenong. To be successful you’ll need to have a history in retail management.

Experience within the bicycle industry will be highly regarded but is not necessary. It's a hands-on role where you will be involved in sales, bike building and servicing bikes. A love of keeping active and the outdoors is essential!

About the role:

  • Recruiting, training, supervising and appraising your team

  • Managing rostering

  • Dealing with customer enquiries

  • Assist with bike building and servicing (further training provided)

  • Overseeing stock control and stock ordering

  • Maximising profitability and setting/meeting sales targets

  • Maintaining store presentation

  • Liaising with senior management

About you:

  • Have an absolute commitment to providing customers with the best service possible

  • Be organised and methodical to follow company procedures, as well as bringing in your own

  • Know how to build a passionate, and success-driven culture in your team

  • Be a self-starter and problem solver

  • Someone who will bring fresh ideas, strong management skills and experience to the team.

  • A passion for bikes.

The offer + perks

  • Competitive salary with bonus structure

  • Potential to earn $80,000+ with bonus

  • Supportive company culture

  • Ongoing training to help career progression within Reid

  • A generous employee share scheme, share in the business’s success!

  • Great staff discounts

“I joined Reid as the Sydney store manager in March 2012 while in Australia on a working holiday visa from the UK. During my time with Reid Australia, I got results and was given a lot of opportunity. I was quickly promoted to National Sales Manager then General Manager. My Fiancée and I wanted to return to the UK to get married and start a family. James Reid, the Founder, proposed we continue working together and set up an office in the UK and start distributing globally, which we did. We now have a team of 6 in the UK where we distribute Reid bikes to 23 countries globally. I’m now the Managing Director and a shareholder of Reid Bikes Ltd, the global distribution arm. At Reid, if you take initiative, work hard and get results there is great opportunity.”

Rob Akam, Managing Director, Reid UK.

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